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The Customer's Victory: From Corporation to Co-Operation
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Transforming management: from competition to cooperation.
If you're managing a team or an entire business, "The Customer's Victory" could be the perspective shift you need. Dupuy delves into understanding the human aspects of organizational behavior and offers practical ways to harness cooperation for success. It's a book that champions empathy in management, making it a potent tool for leaders seeking sustainable change in the competitive world of today.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale
The Customer's Victory: From Corporation to Co-Operation
Regular price
RM234.00 MYR
Now RM185.00 MYR
Save 21%
- Unit price
- / per
Save 19%
Save 21%
Save 19%
Save 20%
ISBN: 9780333750223
Authors:
François Dupuy
Publisher: Palgrave Macmillan
Date of Publication: 1999-01-29
Format: Hardcover
Goodreads rating: 0.0
(rated by 0 readers)
Description
Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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Transforming management: from competition to cooperation.
If you're managing a team or an entire business, "The Customer's Victory" could be the perspective shift you need. Dupuy delves into understanding the human aspects of organizational behavior and offers practical ways to harness cooperation for success. It's a book that champions empathy in management, making it a potent tool for leaders seeking sustainable change in the competitive world of today.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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