Personal Development Books

Our Personal Development section offers a world of insight and self-discovery. From transforming one’s mindset to building habits and routines for success, these books help unlock our potential. Whether you’re seeking guidance on productivity, emotional intelligence or mindfulness, find invaluable resources here.

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Smart Moves For People In Charge - 130 Checklists To Help You Be A Better Leader - Thryft

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85% off est. retail
This book could be a good read for anyone who holds a leadership position or aspires to be a leader. It provides a comprehensive set of checklists that guide leaders on how to navigate various challenges they face. From motivating and managing groups to handling budgets and finding work-life balance, this book offers practical solutions and actionable advice that can help leaders excel in their roles. It is an essential guide for anyone seeking to become a better leader and make smarter moves in their career.
Where Have All the Leaders Gone? - Thryft
Lee Iacocca | Scribner

Where Have All the Leaders Gone?

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Goodreads rating: 3.71

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88% off est. retail
This book is a must-read for anyone concerned about the current state of leadership. With Iacocca's firsthand experience and passion, he takes readers on a journey to answer the crucial question of our time: Where have all the leaders gone? Through his outrage and insights, he delivers an urgent wake-up call, challenging us to reexamine the qualities and actions of true leaders. Brace yourself for a thought-provoking read that will leave you inspired to take action and demand effective leadership in today's world.
Execution: The Discipline of Getting Things Done

RM31.00 MYR

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76% off est. retail
This book is a great read for those who want to learn more about the art of execution and how to make things happen. It provides practical insights and strategies for leaders who want to close the gap between results promised and results delivered. The authors share their experiences and best practices with real-life examples to illustrate their points. The book emphasizes the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. Overall, this book is a great resource for those who want to become better leaders and achieve greater success through effective execution.
The Definitive Business Plan : The fast-track to intelligent business planning for executives and entrepreneurs - Thryft

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91% off est. retail
This book is a must-read for anyone looking to create a solid business plan that not only impresses potential investors but also serves as a roadmap to success. With its accessible language and comprehensive approach, it guides both entrepreneurs and seasoned executives through the process of developing a strategic plan that drives their business forward. No matter your experience level, this book will help you unlock your business potential and set you on the fast-track to success.
Leadership Through the Ages: A Collection of Favorite Quotations
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RM67.00 MYR

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If you're seeking inspiration from a notable public figure's leadership journey, "Leadership Through the Ages" could be for you. Giuliani shares his experiences as both a prosecutor and New York City's mayor. It's a tapestry of personal anecdotes and management wisdom that might just provide you with the guidance or motivation you're looking for in your own professional path.
What Were They Thinking? Unconventional Wisdom About Management
Jeffrey Pfeffer | Harvard Business Review Press

What Were They Thinking? Unconventional Wisdom About Management

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Goodreads rating: 3.65

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"What Were They Thinking?" is more than just a critique—it's a dive into the common missteps in corporate strategy led by anecdotal evidence and research that can transform your company's approach. If you're ready to question the status quo and eager for wisdom to guide you past the pitfalls that snag so many, this book by Jeffrey Pfeffer is your page-turning companion for smarter management decisions. Its concise chapters make it an easy yet potent read for anyone in a leadership role or aiming for one.
Feedback That Works: How to Build and Deliver Your Message
Center for Creative Leadership (CCL), Sloan R. Weitzel  | Pfeiffer

Feedback That Works: How to Build and Deliver Your Message

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Goodreads rating: 3.82

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60% off est. retail
If you're aiming to sharpen your feedback skills, this book is a perfect tool. It breaks down the complexities of giving and receiving feedback into easily digestible steps, allowing you to effectively foster growth in your workplace. The Center for Creative Leadership has distilled their extensive expertise into this guide, making it an invaluable resource for anyone looking to develop this crucial skill. Whether you're just starting out as a team leader or are looking to refine your executive feedback tactics, this book offers actionable insights for you to apply immediately.
The Trustworthy Leader : Leveraging the Power of Trust to Transform Your Organization - Thryft
Amy Lyman | Jossey-bass

The Trustworthy Leader : Leveraging the Power of Trust to Transform Your Organization

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Goodreads rating: 3.64

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This book is a must-read for leaders who aspire to create a culture of trust within their organizations. Using examples from some of the most successful companies, The Trustworthy Leader explains the six elements necessary for a leader to be considered trustworthy. With over 20 years of research and analysis, this book provides quantifiable evidence of the importance of trust in workplace environments, making it a valuable resource for anyone seeking to improve their leadership skills.
Sales Management : Analysis and Decision Making - Thryft

Sales Management : Analysis and Decision Making

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Goodreads rating: 4.11

Regular price RM149.00 MYR RM49.00 MYR 67% off

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Sales Management is a great read for sales managers who want to learn how to engage with different consumer groups and how to integrate sales strategies with corporate, business, and marketing goals. It explores contemporary trends in sales management and provides real-world examples to illustrate the key topics discussed. This new edition includes an expanded discussion on trust-based selling and online resources for instructors. Sales managers who want to learn how to create profitable growth through strategic sales techniques will find this book very useful.
Innovation Management and New Product Development - Thryft
Paul Trott | Pearson

Innovation Management and New Product Development

RM89.00 MYR

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Goodreads rating: 3.77

RM89.00 MYR

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As you're diving into the complexities of innovation and product development, this book stands as a comprehensive guide that connects academic theories with the real-world challenges of managing innovation. With its clear and accessible style, it brings to light the multifaceted nature of innovation management, aligning it with technology and knowledge management, and weaving them into the fabric of new product development. If staying ahead of the curve and understanding the intricacies of how companies innovate excites you, this book is designed to equip you with the insights necessary to navigate and lead in a world where innovation is key to success.
How to do a great job... AND go home on time - Thryft
Fergus O'Connell | Pearson Education Canada

How to do a great job... AND go home on time

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Goodreads rating: 3.73

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If you've been sacrificing personal time for professional success and it's wearing you down, Fergus O'Connell's perspective will resonate with you. His "How to do a great job... AND go home on time" isn't just a guide; it's an advocate for finding satisfaction in your work while also relishing your life outside of it. This could be the read that helps you recalibrate and find that elusive work-life harmony.
What Color Is Your Parachute? 2010: A Practical Manual for Job-Hunters and Career-Changers

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Considering a career change or entering the job market can be daunting, but "What Color Is Your Parachute?" provides a wealth of guidance to navigate these waters. Bolles offers a compassionate approach that goes beyond the basics of hunting for a job to finding a vocation that aligns with your passions and strengths. The ongoing updates ensure its advice remains relevant to the ever-changing job landscape, making it a trusted companion during challenging economic times. It's like having a career coach in book form, ready to help you translate your skills and interests into a fulfilling career path.
Kotler on Marketing
kotler philip | Free Press

Kotler on Marketing

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Goodreads rating: 4.13

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If you're looking to sharpen your marketing acumen, "Kotler on Marketing" is akin to a masterclass from one of the field's pioneers. Kotler's lucid explanations distill complex marketing theories into actionable insights. Especially for professionals, this book offers a strategic blueprint to understand customer needs, build brand equity, and foster customer loyalty, which are cornerstones of successful businesses today.
A Student's Guide to Methodology - Thryft
Peter Clough, Cathy Nutbrown  | Sage Publications Ltd

A Student's Guide to Methodology

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Goodreads rating: 3.93

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This book is an indispensable tool for anyone undertaking research for the purpose of writing their dissertation. It provides clear and straightforward information on the process and functions of methodology, from framing research questions to drawing conclusions. The authors differentiate between methodology and methods, clarify their relationship, and provide guidance on using the internet as a research tool and resource. Additionally, the book has updated readings and suggestions on how to improve academic writing, and further guidance on ethical issues.
The Circle of Innovation: You Can't Shrink Your Way to Greatness
Tom Peters | Knopf

The Circle of Innovation: You Can't Shrink Your Way to Greatness

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Goodreads rating: 3.9

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If you're feeling stuck in a rut with traditional management approaches, "The Circle of Innovation" is a breath of fresh air. Thomas J. Peters doesn't just tell you to think outside the box; he dismantles the box with dynamic graphics and provocative insights. It's for forward-thinkers eager to embrace challenges and transform their leadership style.
Winning
Jack Welch | Harpercollins

Winning

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Goodreads rating: 3.85

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Recommendation: - If you are an ambitious individual looking to succeed in the competitive business world, "Winning" is a must-read. Jack Welch, the former CEO of General Electric, shares his invaluable insights on how to navigate the challenges of business. This book is packed with practical advice and strategies for success, making it an essential guide for anyone looking to thrive in their career.
The Leadership Challenge
James M. Kouzes, Barry Z. Posner  | Jossey-bass Inc Pub

The Leadership Challenge

RM56.00 MYR

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Goodreads rating: 4.01

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"The Leadership Challenge" resonates with many because it democratizes the concept of leadership. It doesn't matter if you're not helming a multi-billion-dollar corporation; this book provides insights for those in any position with leadership potential or responsibilities. Kouzes and Posner's "five practices" and "ten commitments" are distilled from wide-ranging real-life examples. Their grounded approach means you'll finish the book not just inspired, but equipped with practical strategies to lead effectively in your own environment.
Flawless Execution - Thryft
James D. Murphy | Harper Business

Flawless Execution

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Goodreads rating: 3.68

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Flawless Execution could be a great read for professionals who aspire to improve their business operations and achieve consistent results. This book offers a unique military-style approach to performance excellence that can help businesses reduce their mistake rate, minimize losses, and improve their overall success. The book is written by a former F-15 fighter pilot who has successfully translated military strategies into business techniques. It's an insightful, informative book that can inspire professionals to focus on meticulous planning, execution, and feedback in order to achieve their desired business outcomes.
Career Management - Thryft
Carolyn Boyes | Harpercollins

Career Management

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Goodreads rating: 3.74

Regular price RM26.00 MYR RM15.00 MYR 42% off

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67% off est. retail
Başarılı bir iş hayatı ve mükemmel iş iletişimi becerilerini kazanmak için artık bir yardımcınız daha var. NTV Yayınları'nın yeni serisi İş Hayatının Sırları size bu konuda destek verecek. Başarılı bir sunum ve ideal bir kariyer planı için gereken her şey serinin ilk iki kitabı Sunum Sırları ve Kariyer Yönetimi Sırları'nda.İş Hayatının Sırları - Uzmanlar Anlatıyor! Kariyer Yönetimi Sırlarıİş dünyasına ait tüm sırlar uzmanlar tarafından sizlere aktarılıyor! Kariyerinizde sizi başarıya götürecek hedefleri nasıl belirlersiniz?İdeal bir iş seçimi için ne yapmanız gerekir?Kariyer değişikliğinde sizi başarıya götürecek bir plan için nelere ihtiyaç duyarsınız?Mükemmel iş görüşmesi için ne yapmalısınız?İster kendi işinizi yapıyor olun, ister çalıştığınız şirkette fark edilmek isteyin. Kariyerinizi mükemmel şekilde yönetmeyi öğreneceğiniz Kariyer Yönetimi Sırları ile kesin ve hemen sonuç alın.
Think Like An Innovator - 76 Inspiring Business Lessons From The World's Greatest Thinkers And Innovators - Thryft

RM49.00 MYR

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"Think Like An Innovator" provides valuable lessons on creativity and problem-solving from 76 successful innovators across eight categories. Readers can gain insights on how to apply these lessons to their own lives and businesses, making it a recommended read for entrepreneurs and aspiring innovators. The concise biographies, challenges, and innovative solutions of each innovator make for an engaging and enjoyable read.
Real Leadership: Helping People and Organizations Face Their Toughest Challenges

RM31.00 MYR

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81% off est. retail
If you've ever felt uneasy with "top-down" leadership models, "Real Leadership" proposes a refreshing alternative. Dean Williams invites you to explore a more engaged style of leadership that harnesses the collective power of a group to tackle challenges head-on. It's not about being led by a singular vision, but about collaboratively facing reality to find effective solutions. Ideal for those interested in fostering genuine growth and self-reliance within teams and organizations.
Managing To Have Fun - Thryft
Matt Weinstein | Simon & Schuster

Managing To Have Fun

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Goodreads rating: 3.52

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86% off est. retail
Recommendation: This book is perfect for individuals looking to infuse joy and celebration into their workplace. With practical examples and insights, it shows how incorporating fun can enhance employee morale, reduce stress, and cultivate a greater sense of personal pride. Discover how to create a vibrant and positive work environment that fosters creativity and happiness for every team member.
You Don't Need A Title To Be A Leader - How Anyone, Anywhere, Can Make A Positive Difference - Thryft
Mark Sanborn | Crown Currency

You Don't Need A Title To Be A Leader - How Anyone, Anywhere, Can Make A Positive Difference

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Goodreads rating: 3.99

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This book is a great read for anyone looking to improve their leadership skills, regardless of their job title. Mark Sanborn explains how true leadership is not about your position, but about your everyday actions and how you positively influence others. Through inspiring stories and simple anecdotes, he provides invaluable insights and advice on how to become a more effective leader and make a positive difference in your organization and career. Sanborn emphasizes qualities such as purposeful action, genuine care and listening to others, and creating a legacy of accomplishment and contribution. Highly recommended for anyone seeking to enhance their leadership skills and make a positive impact.
Six Sigma for Green Belts and Champions : Foundations, DMAIC, Tools, Cases, and Certification - Thryft

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Recommended for individuals interested in learning Six Sigma methodology and its practical application. The book provides a pragmatic, user-friendly approach, including case studies, to support Green Belts and Champions in mastering DMAIC. With clear and detailed explanations, this book is an indispensable guide for managing Six Sigma to success.
Inside Organizations - 21 Ideas For Managers - Thryft

Inside Organizations - 21 Ideas For Managers

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Goodreads rating: 3.65

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"Inside Organizations - 21 Ideas For Managers" by Charles Handy is a must-read for individuals looking to improve their management skills. The book presents 21 unique ideas backed by anecdotes, commentary, and questions that challenge the reader to apply these ideas to their specific situation. This book can be particularly helpful for managers in any industry who wish to improve their organization skills and become better leaders.
The Serving Leader: Five Powerful Actions to Transform Your Team, Business, and Community

RM49.00 MYR

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54% off est. retail
If you're looking to elevate your team or business, "The Serving Leader" might just be the catalyst you need. It's not just theory; this book provides a narrative as well as real-world examples that bring the concept of Serving Leadership to life. It's especially compelling if you're interested in how paradoxical principles, like leading from behind, can yield incredibly positive results. Plus, practical lessons interspersed with the story ensure you can apply what you learn immediately.
The 25 Sales Strategies That Will Boost Your Sales Today!

RM71.00 MYR

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If you're looking to revamp your sales approach with techniques that are both easy to understand and apply, Schiffman's book might just be the ticket. Drawing from his extensive experience in sales training, the strategies offered are not only proven but are laid out in a way that's digestible and actionable. This could be the game-changer you've been seeking for your business's sales performance.
Photographer's Market Guide to Building Your Photography Business

RM49.00 MYR

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56% off est. retail
If you've got a knack for photography and a dream of turning it into a career, this book is like a mentor guiding you through the business landscape. It'll offer you practical advice to navigate the complexities of marketing, legalities, and financial management, which are often stumbling blocks for creatives. Consider this your blueprint for turning passion into profession.
Crisis Leadership: How to Lead in Times of Crisis, Threat and Uncertainty

RM45.00 MYR

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If you're feeling the weight of uncertainty in your leadership role, "Crisis Leadership" could be a beacon of clarity for you. It dissects the daunting stages of a crisis and offers practical advice. The authors, Tim Johnson and Timothy Byron Johnson, draw from real-world scenarios to deliver strategies that could help you steady the ship in choppy waters, ensuring you and your team come out thriving on the other side.
A Carrot A Day - A Daily Dose Of Recognition For Your Employees - Thryft
Adrian Gostick | Wiley John

A Carrot A Day - A Daily Dose Of Recognition For Your Employees

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Goodreads rating: 3.71

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A Carrot A Day is a must-read for managers and employers looking to improve their employee recognition and motivation skills. The book's unique page-a-day format offers simple yet inspirational anecdotes that empower bosses with practical ideas on how to keep their employees engaged and productive. With real-life stories and concrete strategies, A Carrot A Day can help any organization build a culture of appreciation and achieve long-term success.
Do Big Things: The Simple Steps Teams Can Take to Mobilize Hearts and Minds, and Make an Epic Impact

RM15.00 MYR

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87% off est. retail
If you've ever felt your team could do more but struggled with direction and cohesion, "Do Big Things" might just be the catalyst you need. The book presents a seven-step process that melds individual talents and group efforts towards a common objective. It's like a coach in book form, offering practical tools and stories that can transform a group of individuals into a powerful team capable of making an epic impact.
Delivering Knock Your Socks Off Service
Kristin L. Anderson, Performance Research Associates  | Amacom Books

Delivering Knock Your Socks Off Service

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Goodreads rating: 3.68

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If you're passionate about elevating a customer's experience far beyond the norm, "Delivering Knock Your Socks Off Service" is the guide you need. It's full of actionable insights that can transform the way you approach service. From the fundamental skills to the subtle nuances, this book could be the catalyst for a new customer service philosophy in your career or business.
Am I Making Myself Clear? Secrets of the World's Greatest Communicators

RM60.00 MYR

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If you've ever felt like your words don't quite land the way you intend, "Am I Making Myself Clear?" might be the game-changer you need. It breaks down the essence of powerful communication into ten key skills, blending practical advice with relatable anecdotes. This isn't just about talking; it's about connecting effectively with others in every aspect of your life.
The Age of Unreason - Thryft
Charles B. Handy | Random House Of Canada, Limited

The Age of Unreason

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Goodreads rating: 3.91

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If you're someone fascinated by how our world is evolving, especially in the workplace, "The Age Of Unreason" is for you. Charles Handy delves into the shifts we must make to thrive amidst new realities. This book assumes no prior business acumen, making it accessible and compelling for anyone interested in future societal structures. It's a chance to have your perspective flipped and expanded, a truly enlightening read.
Essentials of Organizational Behavior - Thryft
Timothy A. Judge Stephen P. Robbins | Pearson Education Limited

Essentials of Organizational Behavior

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Goodreads rating: 3.67

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This book serves as a map to the often intricate realm of organizational behavior. Whether you're a student or a professional looking to refine your understanding of workplace psychology, the mix of classic theories and contemporary examples found here will be invaluable. The chapters are streamlined, making complex ideas more digestible and actionable, while the inclusion of recent research ensures relevance in today's swiftly evolving corporate landscapes.
The Power of Simplicity - A Management Guide to Cutting Through the Nonsense and Doing Things Right

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85% off est. retail
If you're feeling overwhelmed by the constant influx of business theories and want a straightforward approach to management, this book might be just what you need. Jack Trout, with his grounded expertise, offers insights that could cut through the noise, promising a more efficient work environment and improved morale. It's like having a wise mentor guide you back to business basics, without any costly frills.
The Quest for Global Dominance : Transforming Global Presence into Global Competitive Advantage - Thryft

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The Quest for Global Dominance by Anil K. Gupta, Vijay Govindarajan, and Haiyan Wang is recommended for business executives and entrepreneurs seeking to expand their business beyond their domestic market. The authors provide valuable insights into market opportunities worldwide, how to leverage global presence to create a competitive advantage, the importance of cultivating a global mindset, and leveraging the rise of emerging markets. The book offers practical advice with real-world examples to help readers transform their businesses into global powerhouses.
Putting the One Minute Manager to Work - Thryft
Robert Lorber | Vani

Putting the One Minute Manager to Work

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Goodreads rating: 3.96

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If you're seeking to enhance your management skills efficiently, "Putting the One Minute Manager to Work" is a concise gem. It builds on simple yet profound principles that can revolutionize the way you lead your team, focusing on real-world application. The book's brevity makes it a perfect fit for a busy manager like you, eager to see immediate improvement without wading through complex jargon or theories.
Funky Business : Talent Makes Capital Dance - Thryft
Kjell Nordström, Kjell Nordstrom, Jonas Ridderstrale  | Financial Times Management

Funky Business : Talent Makes Capital Dance

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Goodreads rating: 3.88

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88% off est. retail
This book is a must-read for anyone looking to break free from traditional business practices and embrace a more innovative and exciting approach. It not only teaches you how to build a company that thrives on creativity and risk-taking, but also provides valuable insights on effective leadership and employee engagement. Get ready to unleash your inner funk and take your business to the next level!
The Servant Leader: How to Build a Creative Team, Develop Great Morale, and Improve Bottom-Line Performance

RM45.00 MYR

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48% off est. retail
If you're feeling like leadership could use a dose of humanity, "The Servant Leader" could be a breath of fresh air for you. James A. Autry's approach intertwines personal growth with professional success, offering a framework that promises a more fulfilling journey as a leader. The focus on nurturing and empowering others not only aims for better business outcomes but also a more satisfied team—and perhaps a more meaningful life for you as a leader.
Profit Patterns : 30 Ways to Capture Profit for Your Business - Thryft

RM15.00 MYR

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89% off est. retail
Profit Patterns is an ideal read for entrepreneurs, managers, and investors who want to keep up with the rapidly changing business world. Based on comprehensive research into over two hundred companies in forty industries, this book provides practical and strategic ideas, thirty patterns of moves and countermoves, as well as in-depth examples of how top-notch companies detected patterns in their industries and put them to work. It also has a workbook to help readers launch their own process of responding to change. Pick up Profit Patterns if you want to be ahead of the curve and avoid getting left behind.
Writing and Speaking at Work (2nd Edition) - Thryft
Edward P. Bailey | Prentice Hall

Writing and Speaking at Work (2nd Edition)

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Goodreads rating: 3.75

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Concise but thorough, this popular business communication text is packed with practical advice to help students improve their writing and speaking skills.   Shorter than most other business communications texts, Writing & Speaking at Work, 4e draws from the author’s years of experience as a college instructor and consultant in business and government. It delivers practical insight and instruction that will equip students with the tools to be effective communicators no matter where their careers may take them. Instead of detailing the various communications theories, it focuses on the two critical communication needs of business people: writing and speaking.
Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

RM179.00 MYR

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"Zapp!" is like a bolt of inspiration for anyone feeling stuck in their organizational role. It's a great choice for you if you're looking to understand the power of empowerment in the workplace. By illustrating how trust and autonomy can electrify a team, it offers a transformative approach to management that could catalyze positive change in your own professional sphere.
Marketing for CEOs: Death or Glory in the Digital Age

RM75.00 MYR

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38% off est. retail
For any CEO or marketing professional feeling a bit adrift in the digital age, this book delivers clear, insightful guidance tailored to top decision-makers. Ben Legg, with his extensive background from McKinsey to Google, offers a no-nonsense approach to modern marketing strategies tied to generating real value. It's a brisk read that aims to empower you with practical knowledge and the confidence to question whether your marketing leadership is truly cutting it. If the digital marketing revolution interests you, this manifesto is your map and compass.
Successful Event Management: A Practical Handbook

RM82.00 MYR

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If you're diving into the world of event planning, "Successful Event Management" is like your trusty compass. It doesn't just give you the theory; it walks you through the practical steps, enriched with real case studies to illustrate what you're learning. Plus, the companion website resources are akin to bonus loot, offering even more insights to fine-tune your event organizing skills. Whether you're studying or already managing events, this book could be your roadmap to pulling off memorable and well-run events.
Innovation and Entrepreneurship: Practice and Principles
Butterworth-Heinemann Ltd | Butterworth-heinemann Ltd

Innovation and Entrepreneurship: Practice and Principles

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Goodreads rating: 4.07

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If you're contemplating diving into the entrepreneurial world, Drucker's book could be your guide. It's a classic staple for anyone looking to understand the real-world practices and principles of successful business innovation. Drucker's insights into identifying opportunities and risks, not to mention his strategies for overcoming challenges, make it a go-to for aspiring and seasoned entrepreneurs alike.
Foundations of Marketing - Thryft

Foundations of Marketing

Regular price RM104.00 MYR RM30.00 MYR 71% off

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Goodreads rating: 3.7

Regular price RM104.00 MYR RM30.00 MYR 71% off

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91% off est. retail
"Foundations of Marketing" is an essential read for those seeking an easy-to-understand introduction to marketing. With its focus on real-world examples, students will learn how marketing can add value to customers and organizations. The dedicated chapter on digital marketing is particularly useful for navigating the ever-changing landscape of social media. The book also features case studies on successful companies in the service sector, as well as effective viral campaigns used by charitable organizations. Overall, "Foundations of Marketing" provides a comprehensive framework for understanding the key concepts and strategies involved in modern marketing.
Management - Thryft
Don Hellriegel, John W. Slocum  | Addison-wesley

Management

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Goodreads rating: 3.63

Regular price RM34.00 MYR RM19.00 MYR 44% off

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95% off est. retail
"Management" is a valuable textbook for anyone interested in organizational behavior, management processes and innovation. Written by Dr. Don Hellriegel, Emeritus Professor of Management, it offers deep insights into the effects of organizational environments and managerial cognitive styles. With its well-researched content and expert authorship, "Management" is a must-read for students and professionals alike looking to enhance their knowledge in this field.
Unselling: The New Customer Experience - Thryft
Scott Stratten | John Wiley

Unselling: The New Customer Experience

Regular price RM52.00 MYR RM15.00 MYR 71% off

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Goodreads rating: 4.02

Regular price RM52.00 MYR RM15.00 MYR 71% off

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86% off est. retail
Imagine a business model that prioritizes lasting relationships over singular sales. "Unselling: the new customer experience" nudges you towards crafting a brand that customers cherish, advocate for, and keep returning to. It's not just about the immediate sell; it's about cultivating an environment where your customers become your most enthusiastic promoters. This read is for anyone looking to transform their approach to sales and create a beloved, go-to brand for their market.
50 Powerful Ideas to Keep Your Customers - Thryft
Paul R. Timm | Jaico Publishing House

50 Powerful Ideas to Keep Your Customers

Regular price RM41.00 MYR RM15.00 MYR 63% off

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Goodreads rating: 3.94

Regular price RM41.00 MYR RM15.00 MYR 63% off

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73% off est. retail
Imagine you're the go-to expert all your colleagues admire for keeping customers loyal and happy. "50 Powerful Ideas to Keep Your Customers" can be your secret weapon. With bite-sized wisdom that you can apply right away, no matter what your role, this book transforms everyday interactions into opportunities for building lasting customer relationships. It's a must-have for anyone who values customer loyalty as the backbone of their business success.

Why Invest in Personal Development?

Personal development is after all an ongoing journey, and necessary for all of us! Here at Thryft, our collection spans relevant topics such as mindfulness, productivity and emotional intelligence. Learn from thought leaders, who can offer perspectives that empower you to achieve personal growth and fulfilment. Help yourself to our collection if you desire to improve yourself, one book at a time.