Economics Books

Dive into the dynamic world of economics with our wide array of books in the Economics collection. From global financial systems to local economic policies, our selection offers insights by leading economists and scholars.

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The Future Is Small: The Future of Business
Phoebe Wong | Kanyin Publications

The Future Is Small: The Future of Business

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Goodreads rating: 3.83

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If you're curious about where the business world is heading, Phoebe Wong's "The Future Is Small" provides a unique perspective. It's a compact guide to staying ahead in an ever-evolving marketplace, illustrating that size doesn't always equate to success. It could nudge you to think innovatively about your business strategies or start-up plans, especially in an age where agility and adaptability are king.
Competing on Analytics - The New Science of Winning - Thryft
Thomas H. Davenport | Harvard

Competing on Analytics - The New Science of Winning

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Goodreads rating: 3.69

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You have more information at hand about your business environment than ever before. But are you using it to “out-think” your rivals? If not, you may be missing out on a potent competitive tool.In Competing on Analytics: The New Science of Winning, Thomas H. Davenport and Jeanne G. Harris argue that the frontier for using data to make decisions has shifted dramatically. Certain high-performing enterprises are now building their competitive strategies around data-driven insights that in turn generate impressive business results. Their secret weapon? Analytics: sophisticated quantitative and statistical analysis and predictive modeling.Exemplars of analytics are using new tools to identify their most profitable customers and offer them the right price, to accelerate product innovation, to optimize supply chains, and to identify the true drivers of financial performance. A wealth of examples—from organizations as diverse as Amazon, Barclay’s, Capital One, Harrah’s, Procter & Gamble, Wachovia, and the Boston Red Sox—illuminate how to leverage the power of analytics.
Going Public: My Adventures Inside the SEC and How to Prevent the Next Devastating Crisis
Norm Champ | Mcgraw Hill

Going Public: My Adventures Inside the SEC and How to Prevent the Next Devastating Crisis

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Goodreads rating: 2.95

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If the financial sector intrigues you, "Going Public" by Norm Champ pulls back the curtain on the Securities and Exchange Commission during turbulent times. Champ's unique perspective as both an industry insider and a reform-minded SEC Director offers rare insights. His hands-on experience with policy, economics, and the inner mechanics of financial regulation makes this book an essential read for anyone invested in the future of our financial systems and their stability.
Strategic Marketing - Thryft

Strategic Marketing

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Goodreads rating: 3.98

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Strategic Marketing could be a great read for business students and professionals looking for ways to gain a competitive advantage in the marketplace. The book provides a decision-making process to analyze and select strategies and emphasizes viewing marketing strategy from a total business perspective. The numerous updated cases make this text relevant to the current market trends and valuable for students and professionals seeking practical application of marketing principles.
Conquering the Chaos : Win in India, Win Everywhere - Thryft
Ravi Venkatesan | Harvard Business Review Press

Conquering the Chaos : Win in India, Win Everywhere

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Goodreads rating: 3.85

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"Conquering the Chaos" offers valuable insights, advice, and guidance for business leaders seeking to succeed in India's complex market. Ravi Venkatesan draws on his extensive experience and interviews with senior executives to provide strategies to overcome hurdles such as corruption and policy uncertainties. This book is an essential read for those seeking to thrive in emerging markets like India and globally.
Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution

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This book is a must-read for individuals and businesses navigating the complexities of our rapidly changing world. Beyond Great provides nine essential strategies that will help you thrive in the face of economic nationalism, technological revolution, and social tension. Through real-life examples and practical insights, the authors present a comprehensive framework for building a high-performing, adaptable, and socially responsible global company. Get ready to become a shapeshifter and embrace the new rules of success in this era of constant transformation.
Ecosystem Edge: Sustaining Competitiveness in the Face of Disruption
Peter Williamson, Arnoud De Meyer  | Stanford Business Books

Ecosystem Edge: Sustaining Competitiveness in the Face of Disruption

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Goodreads rating: 4.0

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If you're feeling the heat of industry disruption, "Ecosystem Edge" might just be your guide to staying cool under pressure. De Meyer and Williamson don't just diagnose the problems; they show you, through rich examples from Alibaba to Amazon, how to foster a network that's as robust as it is innovative. This isn't about solo survival tactics—it’s about orchestrating a symphony of partners to ensure your business not only survives but thrives.
Code Halos: How the Digital Lives of People, Things, and Organizations Are Changing the Rules of Business
Malcolm Frank | Wiley

Code Halos: How the Digital Lives of People, Things, and Organizations Are Changing the Rules of Business

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Goodreads rating: 3.64

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If you're intrigued by how companies like Apple and Netflix have harnessed the digital world to outpace their rivals, "Code Halos" is a thought-provoking read. The authors not only dissect the success of industry leaders who've effectively managed the data ecosystem but also offer a blueprint for leveraging this digital aura. It's an enlightening guide for professionals eager to adapt and thrive in the evolving digital economy.
Management Challenges for the 21st Century
Peter F. Drucker | Harper Business

Management Challenges for the 21st Century

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Goodreads rating: 4.07

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If management feels like uncharted waters to you, this book could serve as your compass. It breaks down the evolving landscape of 21st-century business and distills it into digestible insights. It's like having a mentor in your pocket, guiding you through the challenges of modern leadership and organizational strategies. Whether you're a new manager or looking to refresh your approach, this book offers time-tested wisdom you can apply today.
The McKinsey Way
Ethan M. Rasiel | Mcgraw-hill

The McKinsey Way

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Goodreads rating: 3.61

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THE MCKINSEY WAY can be a great read for anyone who wants to get an in-depth understanding of how one of the world's best consulting firm works. The book provides a fascinating behind-the-scenes look at McKinsey & Company's approach to problem-solving, team-building, and management. In addition, Ethan Rasiel's writing style is engaging and witty, making it a fun read. The book serves as a toolkit of problem-solving techniques without peer, and it empowers every business decision-maker to become a better strategic player in any organization.
The $10 Trillion Prize: Captivating the Newly Affluent in China and India

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If you're fascinated by global economics and business strategy, diving into "10 Trillion Prize" will feel like striking gold. It's more than a book—it's an insightful expedition into the burgeoning wallets of China and India's middle class. It'll equip you with understanding and strategies to harness unprecedented consumer potential. Perfect for entrepreneurs and executives eyeing global expansion, this book encapsulates the essence of two economic powerhouses of tomorrow.
Minister of Finance Incorporated: Ownership and Control of Corporate Malaysia

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If you're interested in the intersections of politics, economics, and power in Southeast Asia, this could be an enlightening read. It delves into the intricate control that Malaysia's political elite has over the corporate sector, offering a rigorous examination of the country's business-government ties. Understanding these connections is crucial for anyone looking to grasp the complexities of Malaysian economic life or the broader implications of state-driven capitalism.
Traders, Guns & Money : Knowns and unknowns in the dazzling world of derivatives - Thryft

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If the world of high-stakes finance intrigues you, "Traders, Guns & Money" offers a raw look into the complexities and moral quandaries of the derivatives market. Satyajit Das's personal narrative and expert analysis make it as educational as it is entertaining. This book might just change the way you view the financial sector, through stories that reveal both the brilliance and the recklessness of traders playing with enormous sums of other people's money.
Digital Wars: Apple, Google, Microsoft and the Battle for the Internet
Charles Arthur | Kogan Page

Digital Wars: Apple, Google, Microsoft and the Battle for the Internet

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Goodreads rating: 3.85

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If you're fascinated by the evolution of the tech industry, "Digital Wars" offers you a front-row seat to the strategic clashes between Apple, Google, and Microsoft. This book doesn't just recount history; it delves into the distinct cultures that drove these companies' successes and failures. Understanding these stories will give you insight into the very fabric of our digital lives and the corporate giants that shape it.
Managerial Accounting: An Asian Perspective - Thryft
Eric W. Noreen, Ray H. Garrison, Peter C. Brewer  | Mcgraw Hill

Managerial Accounting: An Asian Perspective

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Goodreads rating: 3.59

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If you're navigating the complexities of managerial accounting and want insights tailored to the Asia-Pacific context, this book is your companion. It's packed with relatable examples, grounded in real business scenarios that illuminate accounting concepts beyond mere theory. This isn't just about learning to crunch numbers; it's about understanding how those numbers can tell a story and guide decisions in an Asian business setting. The clear explanations and practical applications make it a solid choice for both students and professionals looking to deepen their understanding of managerial accounting with a regional twist.
Doing Business Internationally
terence-brake-danielle-medina-w | Princeton Training Pr

Doing Business Internationally

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Goodreads rating: 4.0

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If you're looking to expand your professional horizons across borders, "Doing Business Internationally" could be an invaluable companion. With the combined expertise of Princeton Training Staff, the book delivers insights that could help you navigate through cultural nuances and business practices that define success in the global market. It's like having a mentor that prepares you for the international stage of commerce.
Manufacturing - The Formidable Competitive Weapon
Wickham Skinner | Wiley

Manufacturing - The Formidable Competitive Weapon

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Goodreads rating: 3.0

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If you're keen on understanding how manufacturing can be the ace up a company's sleeve, this book is for you. Wickham Skinner masterfully illustrates the connection between strategic manufacturing and overarching business goals. It's a deep dive that could redefine how you view the production floor's impact on the competitive landscape, especially insightful for those who thrive on corporate strategy insights.
International Marketing - Thryft
Lloyd C. Russow Vern Terpstra | Dryden Press

International Marketing

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Goodreads rating: 4.0

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International Marketing is a comprehensive guide for anyone looking to understand the intricacies of global business. The expertise of its authors, Michael R. Czinkota and Ilkka Ronkainen, is evident in the wealth of information provided, making it a must-read for students and professionals in the field. The book stands out for its emphasis on export promotion and development, and its focus on practical strategies for global business success.
Activity-Based Cost Management: Making It Work — A Manager's Guide to Implementing and Sustaining an Effective ABC System
This is the kind of business book people appreciate because it gets straight to making ABC actually usable, not just theoretical. Gary Cokins has a reputation for turning dense financial concepts into something managers can confidently act on. If you're trying to improve operations, justify performance initiatives, or build a system that lasts, this feels like a hands-on roadmap rather than a dry finance manual.
Success Secrets to Maximise Business in China - Thryft
Larry T.L. Luah | Kuperard

Success Secrets to Maximise Business in China

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If you're looking to expand your horizons into the Chinese market, this book could be your guide. It's tailored for entrepreneurs and business enthusiasts eager to understand the complexities of conducting business in China. The book stands out for its in-depth exploration of Chinese cultural practices and how they intertwine with successful business strategies. It's not just a guide; it feels like an insider's roadmap to navigating the unique and often misunderstood business landscape of China.
Swim With the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition

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If you're staring at the ceiling at night, wondering why your business strategies aren't taking off, "Swim with the Sharks" might be the next book to pick up. Harvey Mackay doesn't just dish out advice; he provides a treasure map for outperforming and outsmarting the competition in any field. Picture yourself finally grabbing coffee with that one client who's been eluding you, or learning a negotiation tactic that closes deals instead of conversations. This book is about turning 'no chance' into 'no problem.'
Business Strategy in Asia: A Casebook
Nitin Pangarkar, Kulwant Singh, Loizos Heracleous  | Cengage Learning

Business Strategy in Asia: A Casebook

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Goodreads rating: 2.0

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If you're looking to understand how business is done on the other side of the world, this book is a treasure trove. It takes you beyond theory, straight into the real-world trenches of Asian corporate strategy. Case studies replace abstract models with flesh-and-blood decisions and challenges, offering a window into the diversities and complexities of Asian markets. This read is perfect for someone who appreciates the application of knowledge in practical, regional contexts.
Marketing Management: Asian Perspectives - Thryft

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This book is highly recommended for professionals in the marketing field who are seeking to understand the unique challenges of Asian markets. It offers practical insights into the behavior of Asian consumers and markets, providing updated empirical data and country-by-country analyses. The addition of new marketing examples from China, Hong Kong, and India, as well as end-of-chapter concept applications, make it a valuable resource for real businesses facing marketing challenges in Asia.
Profit or Growth? - Why You Don't Have to Choose - Thryft

Profit or Growth? - Why You Don't Have to Choose

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If you're at a crossroads with your business, striving for both growth and profit but unsure how to attain them simultaneously, "Profit Or Growth? Why You Don't Have To Choose" might offer the insights you're seeking. With a blend of theoretical framework and practical case studies, this book captures the essence of successful corporate strategies and execution methods from global industry leaders. It's ideal for business leaders who are in search of a blueprint to navigate the complex landscape of sustainable business growth.
Scoring Points: How Tesco Is Winning Customer Loyalty

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If you're interested in the magic behind successful business strategies, "Scoring Points" might just satisfy that curiosity. It provides an insider's look at Tesco's journey to retail dominance, made possible through a deep understanding of customer loyalty. The book offers valuable insights into how Tesco’s Clubcard transformed not just their bottom line, but also their customers' shopping experiences. Ideal for marketers, strategists, and anyone intrigued by the alchemy of consumer relations.
The Invisible Continent: Four Strategic Imperatives of the New Economy

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If you're intrigued by how the digital age has transformed the global economy, Kenichi Ohmae's insights in "The Invisible Continent" could offer you a profound understanding. It steps beyond the traditional boundaries of economics to examine how interconnectedness has reshaped industries. For anyone curious about the non-tangible aspects of the modern economy and their broad implications, this book serves as a comprehensive guide to understanding and harnessing the forces at play.
Financial Accounting: Global Edition : International Financial Reporting Standards - Thryft
Walter T. Harrison Jr. | Pearson

Financial Accounting: Global Edition : International Financial Reporting Standards

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Goodreads rating: 3.82

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Financial Accounting: Global Edition, authored by Walter T Harrison, is an ideal book for students seeking an introductory course in financial accounting from a traditional "preparer" approach. The book helps readers gain an in-depth understanding of the critical 'accounting cycle' chapters by focusing on the concepts and mechanics to minimize confusion. Additionally, Harrison has adapted the book to include International Financial Reporting Standards and include examples of IFRS-compliant companies to make it relevant to students outside the United States. It's suitable for students aspiring to become accountants, finance professionals, or anyone who wants to understand basic accounting principles.
Strategic Marketing - Thryft
David W. Cravens | Richard D Irwin

Strategic Marketing

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Goodreads rating: 4.0

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For someone with an interest in the mechanics of marketing success, "Strategic Marketing" can offer a profound understanding of what it takes to gain a competitive edge through strategic planning. It'll resonate with you especially if you're engaged in forming strategies that consider customer satisfaction and recognize the complexities of global competitiveness. This book could be the compass you need in navigating the ever-evolving business landscape.
McDonald's Behind the Arches
John F. Love | Bantam Books

McDonald's Behind the Arches

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Goodreads rating: 4.13

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You're intrigued by the might of McDonald's, not just as a food outlet, but as a beacon of entrepreneurship and innovation. John F. Love's "Behind the Arches" isn't just a tale of a successful business; it's an invite to understand the resilience and adaptability required to stay on top in a constantly shifting global market. Reading this, you'll gain insights into how McDonald’s has grown against economic tides, evolving with societal changes and ethical practices. It's a book for dreamers, doers, and thinkers alike.
Business Essentials -Marketing : Study Text - Thryft
BPP Learning Media | Bpp Learning Media

Business Essentials -Marketing : Study Text

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Goodreads rating: 2.0

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This book is a comprehensive guide to understanding marketing concepts, strategies, and tactics. It provides practical examples and case studies to help readers apply marketing principles to real-life situations. The clear and concise explanations make it easy to follow, making it a great resource for students and professionals alike.
Technology Outsourcing					A Practitioner's Guide - Thryft
John Angel | September 11, 2003

Technology Outsourcing A Practitioner's Guide

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If you're looking to delve into the intricacies of technology outsourcing, this book is a valuable resource. It’s like having a mentor guide you through the complexities of contracting in tech, offering a clear, step-by-step approach that's particularly useful for professionals who advise or negotiate in this field. Published in 2003, it provides foundational knowledge that remains relevant for understanding the basics in an ever-evolving industry.
Click.ology: What Works in Online Shopping and How Your Business Can Use Consumer Psychology to Succeed

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If you're looking to decode the digital marketplace, "Click.ology" could be your digital Rosetta Stone. Graham Jones delves into the human psychology behind online shopping, offering practical insights that could revolutionize your e-commerce strategy. Understanding the nuances of why consumers click 'buy' or abandon their cart can be the edge your business needs in the ever-evolving online economy.
Harvard Business Review on Compensation - Thryft
Alfie Kohn, Alfred Rappport, Egon Zehnder  | Harvard Business Review Press

Harvard Business Review on Compensation

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Goodreads rating: 3.64

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This book is a must-read for managers and HR professionals who want to stay on top of the latest trends in compensation. It offers a comprehensive analysis of various compensation plans, giving you the tools to make informed decisions. Whether you're grappling with making salaries public, implementing stock options, or designing incentive plans, this book presents valuable insights that will help you attract, motivate, and retain top talent in your organization.
Marketing Management : An Asian Perspective - Thryft

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This book could be a good read for business students who are interested in learning about marketing in Asia. It provides a comprehensive understanding of the different marketing strategies and practices in the Asian region. The book covers various topics such as market analysis, customer behavior, branding, and marketing mix decisions from a regional perspective. It also includes case studies and examples from real-life situations. Overall, this book is useful for those who want to expand their knowledge and skills in marketing in the context of Asia.
Electronic Commerce And Business Communications - Thryft

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Dive into the world of electronic commerce and learn how businesses can leverage new technologies and management practices to stay competitive in today's marketplace. Through insightful case studies and a focus on the role of standards, this book provides a comprehensive view of the state of electronic commerce over the internet. Discover how you can revolutionize your business with digital communication.
Marketing Management - Thryft
Kevin Lane Keller, Ang Swee Hoon, Philip Kotler  | Pearson Education

Marketing Management

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Goodreads rating: 3.85

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This book is a great choice for students studying marketing management who want to learn about successful marketing strategies through application-oriented case studies. It showcases both Asian and international brands and companies which makes it easy for students to relate to the analyses of these case studies and vignettes. The book puts an emphasis on emerging market trends, ensuring that students stay relevant in today's fast-changing marketing environment.
Capitalist China: Strategies for a Revolutionized Economy
Jonathan R. Woetzel | Wiley

Capitalist China: Strategies for a Revolutionized Economy

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Goodreads rating: 3.0

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If you're navigating the intricacies of the Chinese market or simply looking to better understand the economic powerhouse that China has become, Jonathan Woetzel provides valuable insights. Drawing from his extensive experience, the sector-by-sector analysis and CEO interviews offer real-world knowledge that could be key to your professional playbook. Consider this book a strategic asset for your economic and business-focused endeavors.
Introduction to Managerial Accounting 8th Edition - Thryft

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If you're stepping into the waters of managerial accounting, Brewer's book is like having a compass. It's engaging and breaks down complex concepts into digestible chapters, which is particularly beneficial if you're not planning to become an accountant but need to grasp the essentials for another business role. Imagine finding clarity in a subject that can be daunting – that's what Brewer offers for future managers, marketers, or finance professionals like you.
Dirty Rotten Ceos: How Business Leaders Are Fleecing America
William G. Flanagan | Citadel Pr

Dirty Rotten Ceos: How Business Leaders Are Fleecing America

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Goodreads rating: 3.83

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If you're looking to bolster your understanding of corporate greed and malpractice, "Dirty Rotten CEOs" sheds light on the darker side of American business leadership. It's an eye-opening read that could change the way you view the corporate world, making it particularly relevant for those interested in ethics, corporate responsibility, and the need for reform in business practices.
Retail Management: International Edition - Thryft
Barry Berman | Pearson Education

Retail Management: International Edition

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Goodreads rating: 3.98

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Retail Management: International Edition could be a valuable read for undergraduate and graduate students studying retail management. The book focuses on a strategic approach to retail, helping retailers adapt to the constantly changing industry. It highlights the need for a well-integrated strategy for any retail firm to thrive and provides decision-making approaches to cope with the complex retail environment. Users will appreciate how the book presents a modern approach to retail and gives practical insights.
Introduction to Industrial Engineering
Yuval Cohen | Crc Press

Introduction to Industrial Engineering

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Goodreads rating: 5.0

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If industrial engineering piqued your interest or if you're considering this field as a career path, "Introduction to Industrial Engineering" can be a cornerstone for your studies and understanding. Written to bridge the gap between theory and practice, it provides a comprehensive overview of the role, tools, and essential psychological and ergonomic considerations within the profession. By exploring the new developments and traditional aspects of industrial engineering, this book could serve as both a foundational text and a springboard for further specialization.
Achieving Planned Innovation : A Proven Strategy for Creating Successful New Products and Services - Thryft
Frank R. Bacon | Free Press

Achieving Planned Innovation : A Proven Strategy for Creating Successful New Products and Services

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Goodreads rating: 1.75

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This book could be a good read for business owners or entrepreneurs who want to achieve success in new-product innovation. Using the market-tested five-element paradigm of Planned Innovation, the authors provide practical steps to evaluate the potential of any new product or service. The book emphasizes the importance of having a lasting market orientation, selecting criteria that reflect strategic objectives and tactical goals, and assessing the positive and negative influences of external trends on business opportunities. Through scientific reasoning and proper staffing, the book demonstrates how to minimize cost, time, and risk in bringing successful new products to market.
Guide to Successful Business Partnerships, The - Thryft
Ian Brooks | Nahanni Publishing

Guide to Successful Business Partnerships, The

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If you're considering a joint venture or are about to enter into a business partnership, this book could be an invaluable guide for you. Ian Brooks offers insights into forming, maintaining, and even exiting partnerships successfully. It's like having a mentor walk you through the potential pitfalls and triumphs of collaborative business arrangements.
In the Era of Human Capital - The Emergence of Talent, Intelligence, and Knowledge as the Worldwide Economic Force and What It Means to Managers and Investors

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If you're interested in understanding how the workforce has transformed into a vital asset in today's global economy, this book is for you. Richard Crawford delves into the shift towards valuing talent, intelligence, and knowledge, providing insight that's crucial for managers and investors aiming to navigate this paradigm. It's a compelling read with a historical perspective that illuminates the current trends and future implications for businesses.
Steering Clear : How to Avoid a Debt Crisis and Secure Our Economic Future - Thryft
Pete Peterson | Portfolio

Steering Clear : How to Avoid a Debt Crisis and Secure Our Economic Future

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Goodreads rating: 3.14

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"Steering Clear" is a must-read for those concerned with the US economy and its future. Peter G. Peterson provides nonpartisan analysis of America's long-term debt problems and offers achievable solutions for improving our fiscal outlook. His insights into our economic challenges, such as aging baby boomers, growing healthcare costs, outdated military spending, a flawed tax code, and our divided political system, help to provide a comprehensive understanding of the issues at play. By reducing government spending, increasing revenue, and phasing in progrowth reform options, Peterson offers hopeful and durable solutions for a more secure and dynamic economic future.
Guanxi and Business
Yadong Luo | World Scientific Publishing Company

Guanxi and Business

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Goodreads rating: 4.0

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88% off est. retail
If you find yourself drawn to stories of tradition versus change, "Guanxi and Business" could resonate with you. Stepping into the halls of St. Oswald's through Roy Straitley's seasoned perspective, you'll experience the tension of an institution on the brink of transformation. The book vividly captures the struggles and the atmospheric details, making it a gripping read for anyone interested in the dynamics of power, heritage, and education.
The Ultimate Banker

The Ultimate Banker

Regular price RM430.00 MYR RM137.00 MYR 68% off

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Regular price RM430.00 MYR RM137.00 MYR 68% off

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If you find the world of banking a maze, "The Ultimate Banker" might just be the guidebook you need. Edwin Lim decodes financial jargon and industry intricacies in a way that's digestable for someone looking to understand banking from the inside out. You'll feel empowered to navigate the financial landscape more skillfully after diving into this read.
Keeping Score - Using The Right Metrics To Drive World-Class Performance - Thryft
Mark Graham Brown | Quality Resources

Keeping Score - Using The Right Metrics To Drive World-Class Performance

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Goodreads rating: 3.52

Regular price RM30.00 MYR RM22.00 MYR 27% off

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87% off est. retail
This book is a must-read for anyone who wants to improve their organization's performance. By teaching you how to identify the right metrics and measure them effectively, "Keeping Score" provides a practical framework for achieving success. With its emphasis on customer satisfaction, product quality, and employee engagement, this book will guide you in creating a measurement system that truly reflects your organization's goals. Through its step-by-step approach and insightful examples, "Keeping Score" equips you with the tools necessary to drive continuous improvement and achieve world-class performance.
Creating the Service Culture: Strategies for Canadian Business - Thryft
Stanley A. Brown | Prentice-hall

Creating the Service Culture: Strategies for Canadian Business

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Goodreads rating: 0.0

Regular price RM30.00 MYR RM15.00 MYR 50% off

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This book is a must-read for business owners and managers looking to provide excellent customer service that lasts. It provides strategies specifically tailored for Canadian businesses, offering valuable insights and practical solutions for fostering a positive service culture. Users can expect to walk away with a clear understanding of how to improve their company's service culture and create a lasting impact on customers.
Quality Or Else: The Revolution In World Business
Clare Crawford-Mason, Lloyd Dobyns  | Houghton Mifflin

Quality Or Else: The Revolution In World Business

Regular price RM41.00 MYR RM26.00 MYR 37% off

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Goodreads rating: 4.27

Regular price RM41.00 MYR RM26.00 MYR 37% off

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If you've ever been curious about how quality could completely transform a business's operations, "Quality or Else" lays out a foundational perspective. Demystifying the principles of Total Quality that drove Japan's post-war industrial success, it offers a compelling narrative on improving systems and processes that could enlighten anyone interested in organizational excellence or lean management.

Unlock the World of Economics

At Thryft, our Economics collection opens up pathways to understanding complex economic theories and real-world applications. Whether you’re interested in microeconomics, macroeconomics, or behavioural economics, our carefully curated selection is designed to enrich your knowledge. Discover works from Nobel laureates and renowned economists that are essential for students, professionals, and enthusiasts who crave a deeper understanding of the economy.