Business Books

Dive into our Business books collection and discover essential reads on leadership, entrepreneurship, and management. Whether you're leading a start-up, steering a corporation, or just keen on understanding today's complex market dynamics, our business books section offers wisdom from celebrated authors like Malcolm Gladwell and Peter Drucker.

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The Way of Go - 8 Ancient Strategy Secrets for Success in Business and Life

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In stock: Very Good

If you find yourself constantly at a crossroads in business or life, "The Way Of Go" might just be the guide you're looking for. Anderson unlocks brilliant strategies distilled from the ancient game of Go, which can be applied to tackle modern challenges—the compelling blend of old wisdom and new problems makes this an intriguing read. This isn't just a book; it's a thinking framework you can carry into your everyday battles.
Managing To Have Fun - Thryft
Matt Weinstein | Simon & Schuster

Managing To Have Fun

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Goodreads rating: 3.52

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In stock: Well Read

Recommendation: This book is perfect for individuals looking to infuse joy and celebration into their workplace. With practical examples and insights, it shows how incorporating fun can enhance employee morale, reduce stress, and cultivate a greater sense of personal pride. Discover how to create a vibrant and positive work environment that fosters creativity and happiness for every team member.
Big Al's How To Create A Recruiting Explosion - Thryft
TIM SCHREITER. | Kaas Publishing

Big Al's How To Create A Recruiting Explosion

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Goodreads rating: 5.0

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This book is a must-read for anyone looking to revolutionize their recruitment efforts. Big Al's How To Create A Recruiting Explosion provides valuable insights and practical strategies to help you attract and retain top talent. With his extensive experience in the field, Tom Schreiter shares his tried-and-tested techniques that can take your recruiting results to new heights. Get ready to supercharge your team and create an explosion of success in your recruitment efforts.
Creative Business Solutions: Persuasive Presentations: How to Get the Response You Need - Thryft
Nick Souter | Union Square & Co.

Creative Business Solutions: Persuasive Presentations: How to Get the Response You Need

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Goodreads rating: 4.33

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"Persuasive Presentations" is an excellent book for professionals looking to improve their presentation skills. The book's unique approach of gauging the audience helps the presenter choose the most effective language, visual support, and non-verbal communication style to convey their message. The accompanying CD-ROM makes the learning process even more interactive, leading to memorable and confidently delivered presentations that help professionals succeed in their fields.
Blow the Doors Off Business as Usual! Seven Choices for Curing the "Dead People Working" Syndrome

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In stock: Very Good

Feeling stuck in your job? "Blow the Doors Off Business as Usual!" might just be the jolt you need. The Freibergs serve up practical advice with a touch of inspiration, perfect for anyone looking to rekindle their passion for their work and become truly indispensable in their role. A must-read for transforming the daily grind into meaningful engagement.
101 Ways to Make Every Second Count: Time Management Tips and Techniques for More Success With Less Stress - Thryft
Robert W. Bly | Career Pr Inc

101 Ways to Make Every Second Count: Time Management Tips and Techniques for More Success With Less Stress

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Goodreads rating: 3.57

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This book could be a good read for anyone who struggles with time management or feels overwhelmed with their schedule. With practical tips and techniques, it empowers readers to take control of their time, set clear priorities, and overcome procrastination. Through Robert W. Bly's guidance, readers will learn to make every second count and achieve success while reducing stress.
How to Motivate People - Thryft
Andrew Sargent

How to Motivate People

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Goodreads rating: 2.0

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If you're feeling stuck in a managerial rut, "How to Motivate People" could be the breath of fresh air your leadership style needs. Andrew Sargent delves into practical strategies grounded in behavioral science, aiming squarely at the heart of effective team leadership. By understanding and applying the insights from this book, you just might witness a transformation in both your employees' engagement and the overall productivity of your team. This could be the tool you need to unlock the potential within your workspace.
The Power of Positive Productivity - Thryft
Dennis E. Hensley | Possibility Press

The Power of Positive Productivity

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Goodreads rating: 3.21

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This book is recommended for individuals who are looking for ways to boost their productivity and success in various aspects of their life. The Power of Positive Productivity emphasizes the importance of maintaining a positive outlook on life while setting achievable goals and working towards them. One of the most unique aspects of this book is that it provides practical tips and strategies that readers can implement in their daily lives to improve their productivity. Overall, readers will find this book to be motivational and informative, helping them to achieve their full potential both personally and professionally.
Management Malpractice - How To Cure Unhealthy Management Practices That Disable Your Organization - Thryft

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For those feeling disenchanted in the workplace, Management Malpractice offers practical advice on how to address the rampant cynicism and distrust that can take hold in any organization. Hickman's book is unique in that it not only identifies the malpractices and manipulations used by some corporate leaders to their own gain, but also offers solutions for preventing and curing them. His insights on how managers and organizations can work together to restore value are invaluable for those seeking a positive change in their workplace culture.
Delegating With Confidence - Thryft
coates-jonathan-breeze-claire, Claire Breeze  | Chartered Institute Of Personnel & Development

Delegating With Confidence

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The book "Delegating With Confidence" could be a good read for someone who struggles with assigning tasks to others and trusting them to deliver. It provides practical guidelines and insights on why delegation is essential and how to overcome the challenges that come with it. By mastering the art of effective delegation, readers can develop their team and free up their time for more important aspects of their job.
Small Data - The Tiny Clues That Uncover Huge Trends - Thryft

Small Data - The Tiny Clues That Uncover Huge Trends

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This book is perfect for anyone who wants to understand the secrets behind successful branding and marketing. Martin Lindstrom, a modern-day Sherlock Holmes, uses the power of small data to reveal the insights that big data can't capture. Through a series of captivating detective stories, Lindstrom shows how small clues and observations can lead to groundbreaking innovations and transformations. Get ready for a mind-blowing journey that combines armchair travel and forensic psychology, and discover the hidden power of small data.
What Color Is Your Parachute? 2010: A Practical Manual for Job-Hunters and Career-Changers
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In stock: Well Read

Considering a career change or entering the job market can be daunting, but "What Color Is Your Parachute?" provides a wealth of guidance to navigate these waters. Bolles offers a compassionate approach that goes beyond the basics of hunting for a job to finding a vocation that aligns with your passions and strengths. The ongoing updates ensure its advice remains relevant to the ever-changing job landscape, making it a trusted companion during challenging economic times. It's like having a career coach in book form, ready to help you translate your skills and interests into a fulfilling career path.
Getting It Right in Italy: A Manual for the 1990's - Thryft
William Ward | Bloomsbury Pub Ltd

Getting It Right in Italy: A Manual for the 1990's

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Goodreads rating: 3.25

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If you're planning a trip to Italy or looking to immerse yourself in Italian customs, "Getting it Right in Italy" could be your go-to resource. It's not just a travel guide; it dives into the idiosyncrasies of conducting business, socializing, and everyday life in Italy. The detailed tips provided—from art gallery hacks to social interactions—could make your experience seamless and authentic. Whether you're navigating a business dinner or trying to blend in at a local festa, this book promises to equip you with the cultural insights you need.
Valuable Content Marketing: How to make quality content the key to your business success - Thryft
Sonja Jefferson, Sharon Tanton  | Kogan Page

Valuable Content Marketing: How to make quality content the key to your business success

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Goodreads rating: 3.9

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In stock: Well Read

If you're looking to give your business a serious edge in the digital marketplace, "Valuable Content Marketing" could be your playbook. It breaks down the art and science of content marketing into actionable strategies that can help elevate your brand and drive customer engagement. It's a field-tested guide that can turn your content efforts into tangible business success.
The Age of Unreason - Thryft
Charles B. Handy | Random House Of Canada, Limited

The Age of Unreason

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Goodreads rating: 3.91

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In stock: Well Read

If you're someone fascinated by how our world is evolving, especially in the workplace, "The Age Of Unreason" is for you. Charles Handy delves into the shifts we must make to thrive amidst new realities. This book assumes no prior business acumen, making it accessible and compelling for anyone interested in future societal structures. It's a chance to have your perspective flipped and expanded, a truly enlightening read.
Paperclips Don't Grow on Trees : Add Value Not Cost to Your Bottom Line - Thryft
Catherine DeVrye | Business & Professional Publishing

Paperclips Don't Grow on Trees : Add Value Not Cost to Your Bottom Line

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In stock: Very Good

The book offers practical and positive options for business owners to assess the strengths and weaknesses of their overall business in terms of adding value and reducing costs. The author, Catherine Devrye, has successfully run a small business for 17 years and offers valuable insights on client service, thriving on change, and turning obstacles into opportunities. Highly recommended for business owners looking to improve their bottom line.
Write To Sell - The Ultimate Guide To Great Copywriting - Thryft

Write To Sell - The Ultimate Guide To Great Copywriting

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In stock: Very Good

If you want your words to make an impact and sell, "Write to Sell" is the practical handbook you need. Andy Maslen delivers actionable advice, case studies, and exercises that will sharpen your copywriting skills. This book is the tool you require to turn your writing into a powerful selling machine, whether you're a seasoned writer or just starting out.
Walking with the Wise Real Estate Investor - Thryft

Walking with the Wise Real Estate Investor

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This book is a must-read for individuals who are interested in diving into the world of real estate investment. With practical advice and guidance from experienced professionals, it offers a valuable opportunity to learn from the best in the field. The book stands out for its ability to break down complex concepts into digestible and actionable steps, making it accessible to both beginners and seasoned investors alike. By walking alongside wise real estate investors, readers will gain valuable insights and strategies to navigate the market with confidence and achieve their financial goals. So, whether you're a curious novice or a seasoned pro, this book is the perfect companion on your journey to success in real estate investment.
Learn to Earn: A Beginner's Guide to the Basics of Investing and Business

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In stock: Well Read

If you've ever been curious about how the stock market ties together with the everyday businesses you're familiar with, "Learn to Earn" is a must-read. Peter Lynch, a seasoned investor, teams up with John Rothchild to break down financial concepts in an approachable manner. This isn't just a book, it’s a potential turning point in your financial literacy journey, especially if you're starting early and looking to make informed choices for your future.
EQ Development - From Success To Significance - Thryft
Patricia Patton | Raffles Editions

EQ Development - From Success To Significance

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This book is perfect for those who want to improve their emotional intelligence and use it to achieve success in life. The author provides practical advice and real-life examples to help readers develop their emotional intelligence. The most unique and distinctive feature of this book is the focus on using emotional intelligence to achieve significance, not just success. Readers who have already read books on emotional intelligence will find this book particularly helpful in providing deeper insights.
Putting the One Minute Manager to Work - Thryft
Robert Lorber | Vani

Putting the One Minute Manager to Work

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Goodreads rating: 3.96

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In stock: Well Read

If you're seeking to enhance your management skills efficiently, "Putting the One Minute Manager to Work" is a concise gem. It builds on simple yet profound principles that can revolutionize the way you lead your team, focusing on real-world application. The book's brevity makes it a perfect fit for a busy manager like you, eager to see immediate improvement without wading through complex jargon or theories.
The Missing Ingredient to Success - Thryft
Michael Cameneti | Faith Library Publications

The Missing Ingredient to Success

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Goodreads rating: 3.0

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This book could be a good read for you if you've been struggling to achieve success and feel like there's something missing in your efforts. With practical insights and valuable advice, it uncovers the hidden ingredient that can unlock your untapped potential and help you reach new heights. Through real-life examples and inspiring stories, it motivates and empowers you to overcome obstacles and create a path to success that's uniquely yours. Get ready to discover the missing piece that can change your life.
Career Shock - Thryft
James Cotham | Dutton Adult

Career Shock

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"Career Shock" could be a good read for anyone who feels unsatisfied with their current career path. Cotham provides a comprehensive methodology for evaluating one's career and discusses how to maintain control over one's career path. The book is especially useful for those who are experiencing unexpected changes in the workplace. Reading "Career Shock" can provide readers with the knowledge and tools they need to take a proactive approach to their careers and achieve personal happiness.
The Think and Grow Rich Action Pack - Thryft

The Think and Grow Rich Action Pack

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This book could be an excellent read for individuals seeking to gain wealth and success by learning from the experiences and insights of countless influential leaders from history. The author's practical advice and motivational tone are sure to inspire readers to take control of their lives and pursue their dreams with unrelenting passion. The most unique and distinctive feature of this book is the practical, step-by-step guidance it provides on how to achieve success in all areas of life, from personal to professional. The book is sure to be well-loved by successful individuals from all walks of life, from entrepreneurs to politicians.
Born to Win : Transactional Analysis with Gestalt Experiments - Thryft
Muriel James, Dorothy Jongeward  | Berkley

Born to Win : Transactional Analysis with Gestalt Experiments

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Goodreads rating: 4.07

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This book is a game changer for anyone seeking to understand and unlock their full potential. With its practical exercises and experiments, it offers a roadmap to personal growth and empowerment. You'll gain valuable insights and learn how to make conscious decisions, develop your own ethical system, and positively impact the lives of those around you. Born to Win will inspire and motivate you to embrace your inherent ability to shape your own destiny and live a fulfilling life.
The One Page CV - Thryft

The One Page CV

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Goodreads rating: 3.4

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In stock: Very Good

The One Page CV is a must-read for anyone who wants to get ahead of their competition when it comes to job applications. This book is packed with practical tips and strategies that will help you create a one-page CV that stands out from the crowd. With advice from an expert in the field, you can be confident that you are getting the best possible guidance on how to write persuasively, highlight your skills and qualifications, and make sure your CV is optimised for success. Whether you are just starting out in your career or looking to make a change, The One Page CV is the perfect tool to help you get noticed and land your dream job.
Word Translations GMAT Preparation Guide, 4Th Edition - Thryft
Manhattan Prep | Manhattan Prep Publishing

Word Translations GMAT Preparation Guide, 4Th Edition

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Goodreads rating: 4.39

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In stock: Very Good

This book is highly recommended for GMAT test-takers who struggle with word problems. It breaks down complex problems into structured frameworks, providing clear rules and strategies for each question type. The book features increasing difficulty in its 120 practice problems with detailed answer explanations. Additionally, readers gain access to Manhattan GMAT’s online practice exams and Word Translations question bank for one year.
The Power To Become - Thryft
Deepak Shrestha | Marshall Cavendish International (asia)

The Power To Become

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Goodreads rating: 5.0

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Recommendation: - "The Power To Become" is an incredibly inspiring book that takes you on a personal journey of transformation. Through the eyes of Deepak, a barefoot boy from Nepal, you'll be captivated by his tales of running through remote villages and his struggle to find even a few cents to his name. But what truly sets this book apart is Deepak's unwavering commitment to helping others, as he shares his own efforts and inspiring ascent to become the successful businessman and philanthropist he is today. Prepare to be inspired and gain a unique insight into the heart of Nepal and its resilient people."
Soloing: Realizing Your Life's Ambition - Thryft
Harriet Rubin | Harper Business

Soloing: Realizing Your Life's Ambition

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Goodreads rating: 3.47

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In stock: Very Good

If you've ever felt trapped in the confines of a corporate career, longing for the chance to pursue your own ambitions, Soloing is the book for you. Harriet Rubin expertly guides you through the delicate transition from being "alone-in-the-desert" to becoming "complete-in-yourself." With inspiring advice and real-life examples, she shows how individuals can achieve greatness and accomplish things they never thought possible outside the corporate structure. Explore the power of individuality and unlock the freedom to create a life aligned with your dreams.
Hong Kong Explorer : The Complete Residents' Guide - Thryft
Explorer Publishing | Unkno

Hong Kong Explorer : The Complete Residents' Guide

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Goodreads rating: 2.0

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In stock: Very Good

This book would be an excellent read for anyone who has moved to, or is planning to move to Hong Kong. It contains a wealth of information on every aspect of life in Hong Kong, from visas and housing to leisure activities. The book is user-friendly and contains detailed maps of the city. It is an indispensable tool for those looking to settle down in Hong Kong.
50 Winning Answers to Interview Questions: Everything You Need to Know to Prepare Yourself for the Job Interview - Thryft

50 Winning Answers to Interview Questions: Everything You Need to Know to Prepare Yourself for the Job Interview

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In stock: Very Good

This book would be a good read for anyone seeking to master the interview process. With 50 concise and winning answers, it provides valuable insights and guidance on how to confidently tackle any job interview. It covers everything you need to know to prepare yourself, making it an essential resource for job seekers.
Your Money Guide : Independent Financial Advice for the Everyday Investor - Thryft
Kevin Bailey | Lothian Books

Your Money Guide : Independent Financial Advice for the Everyday Investor

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In stock: Well Read

This book is a great read for beginners who want to learn about investing without the technical jargon. The book offers simple principles on how to manage risks, minimize costs and taxes, and ask the right questions to make the most out of your investments. Users will appreciate the clear and concise language used by the author to simplify the process.
Please Don't Feed The Egos - And Other Tips For Corporate Survival - Thryft
Scott Adams | Boxtree

Please Don't Feed The Egos - And Other Tips For Corporate Survival

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Goodreads rating: 3.88

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In stock: Very Good

If you've ever felt bewildered by the quirks of corporate culture, Scott Adams' "Please Don't Feed The Egos" is your humorous ally. Adams holds up a mirror to the corporate world, making you chuckle at scenarios that might otherwise make you groan. Affirming and wryly insightful, this book is a balm for anyone navigating the often nonsensical side of work life.
What's Wrong with Your Life Insurance? - Thryft
Norman F. Dacey | Macmillan Publishing Company

What's Wrong with Your Life Insurance?

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Goodreads rating: 4.12

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In stock: Very Good

This book might change your perspective on life insurance entirely. Norman F. Dacey doesn't shy away from shaking up the industry with an assertive critique that's been capturing readers' attention for over a quarter of a century. If you've ever felt uncertain about your life insurance decisions, Dacey's insights could provide you with the clarity you need to navigate those waters with confidence.
Dealing With Difficult People
Rick Kirschner, Rick Brinkman  | Mcgraw Hill

Dealing With Difficult People

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Goodreads rating: 3.53

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In stock: Very Good

Dealing with Difficult People could be a good read for individuals struggling to manage difficult individuals in their personal or professional life. The authors use their expertise to provide specific strategies and actions to help readers understand difficult people, recognize why they act the way they do, and influence them to change their behavior. The book's unique and distinctive feature is the ten most unwanted behaviors and how to deal with them using essential skills of blending and redirecting. Overall, readers can expect to gain confidence and tact when managing challenging personalities.
Secrets of Power Problem Solving - Thryft
Roger Dawson | Career Press, Incorporated

Secrets of Power Problem Solving

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Goodreads rating: 4.03

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If sleepless nights and daunting challenges sound familiar, "Secrets of Power Problem Solving" could be the game changer you need. Roger Dawson draws from vast experience to offer actionable insights that transform problem-solving from a dreaded task into an opportunity for growth. Think of this book as a toolkit, one that equips you with the mindset and methods to confidently tackle any issue that life throws your way. Whether it's for personal growth or professional development, these pages are bound to make a difference.
The Physician's Job-search Rx : Marketing Yourself for the Position You Want - Thryft

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In stock: Very Good

This book is a must-read for physicians looking to gain an advantage in the competitive job market. With practical tips on self-marketing and job-hunting skills, this guide helps physicians at every level attain the positions they seek. Recommended for those seeking positions ranging from intern/residency, attending physician, or group practice to teaching and directorship positions.
Toys for Girls : If Women Did Not Exist, All the Money in the World Would Have No Meaning - Thryft
Patrice Farameh | Tectum

Toys for Girls : If Women Did Not Exist, All the Money in the World Would Have No Meaning

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Goodreads rating: 2.6

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In stock: Very Good

This book is a great read for those looking to indulge in the world of luxury. It showcases hundreds of unique, expensive products designed for affluent women who don't mind spending big on high-end fashion, jewelry, domestic appliances, and more. Patrice Farameh, a lifestyle specialist, has curated an exquisite collection of products that only a few can possess, making it an ideal choice for anyone who aspires to live an opulent lifestyle.
Secrets Of Superstar Speakers: Wisdom from the Greatest Motivators of Our Time - Thryft
Lilly Walters, Brian Tracy  | Mcgraw-hill

Secrets Of Superstar Speakers: Wisdom from the Greatest Motivators of Our Time

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Goodreads rating: 3.47

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In stock: Well Read

This book would be a good read for anyone who is interested in public speaking or is seeking motivation and inspiration. It offers exclusive insights and wisdom from the greatest motivational speakers of our time, such as Anthony Robbins and Lou Holtz. By reading this book, you will learn the winning formula behind their success and how they have impacted the lives of countless individuals. Get ready to be inspired and motivated to reach new heights in your own life.
The Complete Q&A Job Interview Book
Jeffrey G. Allen | Wiley

The Complete Q&A Job Interview Book

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Goodreads rating: 3.38

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In stock: Well Read

If you're gearing up for an upcoming interview, Allen's "The Complete Q&A Job Interview Book" could be an invaluable resource. It offers a strategic playbook for handling a wide array of interview questions. Tailoring your approach with this guide could very well give you the competitive edge needed to land the job you're aiming for, transforming daunting interviews into opportunities for you to shine.
Selling for Dummies
Tom Hopkins | For Dummies

Selling for Dummies

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Goodreads rating: 3.57

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In stock: Well Read

"Selling for Dummies" isn't just a manual; it's a communication toolkit. It's ideal for anyone who wishes to influence, persuade, or simply engage better with others. Whether you're aiming to climb the career ladder or enhance personal relationships, this book breaks down the process into manageable chunks, revealing the art of negotiation and the power of listening. It's like having a mentor guide you through the nuances of human interaction, which is invaluable in any walk of life.
Laptops Simplified - Thryft
Kate Shoup | Visual

Laptops Simplified

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Goodreads rating: 4.0

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In stock: Well Read

This book is great for visual learners as it offers large illustrations and concise guides on using laptops. It focuses on showing rather than telling how to use laptops, making it an ideal read for beginners or those who want to simplify their laptop usage.
Winning Big In HR: 100+ Powerful Strategies For Accomplishing Great Results Faster & Getting Your Clients To Rave About You As A Human Resources Professional
If you're in HR striving to excel and innovate, "Winning Big in HR" is your ally on this journey. Alan Collins distills his extensive experience into a no-nonsense guide filled with strategies that promise to streamline your workload and enhance your reputation among colleagues and clients. It's a frank, results-oriented read that bids farewell to fluff, making it an especially valuable resource for the HR professional ready to make significant strides in their career.
How to Remember Anything: Improve Your Memory and Progress Your Career - Thryft
Mark Channon | Teach Yourself

How to Remember Anything: Improve Your Memory and Progress Your Career

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Goodreads rating: 3.9

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In stock: Very Good

If you often find yourself forgetting the little details or struggling to retain important information, "How to Remember Anything" could be the game changer you're seeking. It's not just about improving memory recall; it’s about changing the way you process information to enhance both your career and personal life. The practical applications Mark Channon details could simplify complexities in your day-to-day routine, giving you an edge professionally and a more rewarding personal experience.
UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service - Thryft

UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service

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In stock: Very Good

If you're keen on elevating the customer experience and driving loyalty, this book is your guide. Ron Kaufman provides engaging stories that illustrate the do's and don'ts of customer service. By exploring both successes and failures, you'll gain a clearer understanding of what truly sets companies apart in the realm of service excellence. It's a treasure trove of ideas to keep your service game top-notch.
How to Make the Most of Your Workday : 2nd Edition - Thryft
Jonathan Clark, Peg Pickering  | Career Pr Inc

How to Make the Most of Your Workday : 2nd Edition

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Goodreads rating: 3.07

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In stock: Well Read

Imagine ending your workday feeling accomplished, stress-free, and still having time for yourself. That's what "How to Make the Most of Your Workday" promises. Jonathan Clark's practical guide arms you with the strategies to conquer procrastination, prioritize effectively, and turn every workday into a stepping stone for success. If you've felt the day control you rather than the other way around, this book could be the game-changer you need.
Management in Minutes - Thryft

Management in Minutes

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In stock: Very Good

All the tools you need for management success, this effective, compact guide will enable you to quickly grasp key management concepts and techniques. Contents include: Benchmarking, Branding, Core competition, Empowerment, Leadership, Mergers and acquisitions, Project management and the Supply chain.
The One Minute Meeting: How to Speak Without Fear, Inspire any Audience, and Conduct Time-Effective Meetings - Thryft

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In stock: Like New

This book is perfect for those who struggle with public speaking and want to learn how to conduct meetings efficiently and effectively. The book provides practical tips and techniques to overcome fear and inspire any audience. The author’s one minute meeting technique is a unique and distinguishing feature that can help busy professionals save time and achieve better meeting outcomes.
Accidents: Causes, Investigation and Prevention - Thryft
James Thornhill | Theschoolbook.com

Accidents: Causes, Investigation and Prevention

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Goodreads rating: 0.0

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In stock: Very Good

Considering you're looking into improving workplace safety, "Accidents: Causes, Investigation, and Prevention" could be an indispensable resource for you. Dr. Thornhill's approach, which combines psychological insight with practical investigation techniques, offers a clear and engaging path to not only understanding accidents but effectively preventing them. It's like having an experienced mentor guide you through the nuances of safety culture enhancement.
Secrets of customer relationship management - it's all about how you make them feel - Thryft
James G. Barnes | Mcgraw-hill

Secrets of customer relationship management - it's all about how you make them feel

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Goodreads rating: 3.25

Regular price RM33.13 MYR from RM14.52 MYR Save up to 56%

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In stock: Very Good

"Many marketing people still pursue interactive sales solely for their immediate cash return rather than the contribution they can also make to brand values - hence 'loyalty' programmes which have nothing to do with real loyalty. No-one who has read this highly readable and significant book would ever make that expensive mistake." Sir Martin Sorrell, Chief Executive WPP GROUP PLC "A wise and thoughtful book by an author who understands to the core that customer relationship management is about human connections." Leonard L. Berry Distinguished Professor of Marketing, Texas A&M University, and author ofDiscovering the Soul of Service

Empower Your Mind and Career

Thryft’s Business collection opens a world of strategic insights and innovative ideas. Here, you can find books that cater to aspiring entrepreneurs, seasoned leaders, and anyone eager to craft a future in the world of commerce and industry. From innovative practices to motivational stories, each book offers valuable lessons. Get ready to be inspired and enhance your professional journey.