Business Books

Dive into our Business books collection and discover essential reads on leadership, entrepreneurship, and management. Whether you're leading a start-up, steering a corporation, or just keen on understanding today's complex market dynamics, our business books section offers wisdom from celebrated authors like Malcolm Gladwell and Peter Drucker.

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Social Networking For Career Success - Using Online Tools To Create A Personal Brand - Thryft
Miriam Salpeter | Learningexpress

Social Networking For Career Success - Using Online Tools To Create A Personal Brand

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Goodreads rating: 3.54

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This book would be a good read for anyone looking to leverage social media and online tools to advance their career. It provides practical advice on how to build a personal brand and make meaningful connections in the digital age. With a mix of suspense, humor, and heartfelt moments, the story of James Harold Baxter will keep you engaged while teaching you the importance of making the right choices in your professional journey. So, if you're ready to take control of your career and create opportunities, this book is a must-read.
How To Build A Multi-Level Money Machine - The Science Of Network Marketing - Thryft
Randy Gage, Prime Concepts Group Inc.  | Prime Concepts Group Inc

How To Build A Multi-Level Money Machine - The Science Of Network Marketing

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Goodreads rating: 4.21

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In stock: Very Good

Recommendation: Hey there! If you're looking for the ultimate guide to achieving financial freedom through network marketing, look no further. "How To Build A Multi-Level Money Machine - The Science Of Network Marketing" is like having Randy Gage, the world's leading expert, by your side, showing you exactly how to build a thriving network and generate ongoing passive income. This book not only teaches you the core principles of network marketing, but also provides practical strategies for prospecting, presenting, and developing leaders on your team. It's the ultimate blueprint for success in this industry. Get ready to unlock the secrets to building a large, exponentially-growing organization and transform your financial future!
Taking Care of Ebusiness - How Today's Market Leaders Are Increasing Revenue, Productivity, and Customer Satisfaction
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If you're looking to understand the tactics behind driving revenue and customer satisfaction in the digital age, "Taking Care of Ebusiness" could be a vital read. It's like getting a behind-the-scenes tour of Siebel Systems' success straight from the CEO's desk, offering insights that remain relevant for today's market leaders aiming for digital excellence.
Employee Training and Development - Thryft
Raymond A. Noe | Mcgraw-hill Education

Employee Training and Development

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Goodreads rating: 3.68

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If you are looking to enhance your company’s performance through effective employee training, this book is tailor-made for you. Raymond A. Noe presents a detailed exploration of the latest strategies in training and development, making it an invaluable resource for HR professionals and managers committed to employee growth.
The Rural Marketing Book - Thryft
Pradeep Kashyap, Siddhartha Raut  | Dreamtech Press

The Rural Marketing Book

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Goodreads rating: 3.92

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If you are interested in exploring the rural market opportunities in India, "The Rural Marketing Book" is a must-read for you. This book covers important topics such as rural consumer behavior, market research, and product pricing and positioning, accompanied by practical caselets and latest data tables. The author, Pradeep Kashyap, is a seasoned rural marketing expert with decades of experience, making this book a valuable resource for anyone looking to succeed in this sector.
Re-engineering Your Business - Thryft
Daniel Morris, Joel Brandon  | Mcgraw-hill

Re-engineering Your Business

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Goodreads rating: 3.4

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This book is a great resource for business owners who feel that their businesses may need a change. It provides a structured and detailed framework to undertake the process of re-engineering, and guides readers through the process step-by-step. The book's unique feature lies in its ability to be implementation-oriented, making it an excellent option for entrepreneurs seeking practical solutions.
Ise Operations Management in the Supply Chain: Decisions & Cases

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This book dives deep into the intricacies of operations management with a clear lens on the supply chain. It's a perfect fit for professionals and students keen on understanding the decisions and challenges that shape a modern supply chain. Through case studies, you'll gain practical insights that can be applied to real-world scenarios, making this an invaluable resource for your career or studies in this dynamic field.
No-Load Mutual Fund Guide - Thryft
William E. Donoghue | Harpercollins

No-Load Mutual Fund Guide

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Goodreads rating: 3.5

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Explains how to invest profitably in mutual funds, detailing the types of mutual funds and the advantages they offer.
The Monday Connection : On Being an Authentic Christian in a Weekday World - Thryft
William E. Diehl | Harperone

The Monday Connection : On Being an Authentic Christian in a Weekday World

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Goodreads rating: 4.0

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The Monday Connection could be a good read for Christians who struggle with maintaining their faith in a secular work environment. Diehl offers relatable stories and practical strategies for readers to make a positive impact in their workplace and live out their faith authentically. The book's most unique feature is its specificity to the challenges of balancing work and faith, making it a valuable resource for anyone seeking to integrate their beliefs into their daily life.
Designing Professional Portfolios for Change - Thryft
Kathleen B. Burke | Corwin

Designing Professional Portfolios for Change

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Goodreads rating: 3.0

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If you're looking to elevate your teaching career, this book is like a guiding mentor. Kathleen B. Burke empowers educators to self-reflect and document their growth. By embracing the concept of professional portfolios, you'll find a practical way to showcase your skills and continuous improvement, keeping you inspired and your teaching methods fresh and effective.
Strategic MRO Powered by DSC

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If you're keen on enhancing the efficiency and effectiveness of your company's MRO operations, this book is for you. It walks you through a novel approach using the Demand Supply Compression methodology, aiming to eliminate waste and supercharge your asset management. Engaging storytelling through a fictitious CEO's journey makes the complex themes accessible and gives a relatable narrative to a potentially transformative business strategy.
The Suit - Thryft
Nicholas Antongiavanni | Harper Business

The Suit

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Goodreads rating: 3.85

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"The Suit" is a must-read for every professional who wants to project an image of power through their clothes. The author provides a comprehensive guide on how to dress with style and elegance, leaving no garment or accessory untouched. A unique aspect of the book is the author's commentary on celebrities and their fashion choices, providing readers with entertaining examples of what to avoid. Whether you are a corporate executive or a professional striving to succeed, "The Suit" is the perfect book to help you make your clothes work for you.
E-Leader: Reinventing Leadership in a Connected Economy
Robert Hargrove | Basic Books

E-Leader: Reinventing Leadership in a Connected Economy

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Goodreads rating: 3.67

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In stock: Very Good

If you're navigating the ever-changing waters of today's electronic economy, then "E-leader" by Robert Hargrove might speak to you. It's poised to arm you with the mindset and skills that are crucial in an era where forging relationships and crafting experiences trump traditional product and technology focus. It's like a map for modern leaders seeking to harness the power of e-business and turn it into a source of relentless innovation and growth.
Getting Together : Building Relationships As We Negotiate - Thryft
Scott Brown, Roger Fisher  | Penguin Publishing Group

Getting Together : Building Relationships As We Negotiate

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Goodreads rating: 3.88

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Recommendation: "Getting Together" is a valuable read for anyone looking to improve their negotiation skills and build lasting, positive relationships. The book offers a step-by-step approach to initiating, negotiating, and sustaining relationships in various areas of life. With insights and wisdom from the bestselling book "Getting to Yes", the authors provide a straightforward approach to dealing with difficulties that may arise in relationships. This book could be especially helpful for business professionals, government officials, or anyone looking to improve their interpersonal relationships.
Agile Product Development for Mass Customization - Thryft
B. Joseph Pine II, David M. Anderson  | Irwin Professional Pub

Agile Product Development for Mass Customization

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Goodreads rating: 4.0

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If you're navigating the complexities of today's manufacturing terrain, this book feels tailor-made for you. It's a unique guide that doesn’t just talk theory; it walks you through the actual steps to meld agility with the demands of mass customization. Think of it as a strategic map leading you towards efficiency in an era craving both speed and personalization.
The ABC Of Business - Thryft

The ABC Of Business

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If you're feeling overwhelmed by complex business strategies, grasp the basics with "The ABC of Business." Tony Falkenstein distills his extensive experience into digestible nuggets, perfect for anyone seeking grounded, actionable advice. Imagine having a mentor guiding you through the noise of business literature; this book could be just that.
The Customer is Key: Gaining an Unbeatable Advantage Through Customer Satisfaction - Thryft
Jagdish N. Sheth, Milind M. Lele  | Wiley

The Customer is Key: Gaining an Unbeatable Advantage Through Customer Satisfaction

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Goodreads rating: 5.0

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Pondering how to stay ahead in the competitive market? "The Customer is Key" could be your game-changer. The book guides you through real-world examples of successful companies that prioritize customer satisfaction to build loyalty and command a premium for their products. It's not just about the theoretical aspect; it delves into actionable strategies that can help you retain customers and maximize profits in an ever-shifting marketplace. Consider this book your ticket to unlocking customer loyalty and gaining an edge over your competition.
Principles and Practice of Marketing - Thryft
David Jobber | Mcgraw-hill Inc., Us

Principles and Practice of Marketing

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Goodreads rating: 4.08

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In stock: Very Good

If you're keen on grasping the dynamics of current marketing trends, this book by Jobber and Ellis-Chadwick could be your go-to resource. It doesn't just cover the core principles but also connects you with the digital aspects of marketing like mobile and email strategies, which are crucial in today's digital-driven world. Plus, its focus on ethics adds depth, aligning with modern expectations of corporate responsibility.
Women on board making a real difference - Thryft
Singapore Institute of Directors (SID) | Singapore Institute Of Directors

Women on board making a real difference

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Goodreads rating: 3.0

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Reasons to read: - This book showcases the real-life experiences of women who have made a difference in their respective fields. It provides a valuable insight into the challenges they faced and the strategies they employed to overcome them. - By highlighting the achievements and contributions of women in leadership positions, this book serves as a source of inspiration and motivation for aspiring female leaders. - It offers a unique perspective on the importance of gender diversity in the corporate world and the positive impact it can have on businesses. - Whether you are a woman looking for role models or a professional with an interest in promoting equality and diversity, this book is a must-read.
Strategic Management Theory Update - Thryft
Charles W.L. Hill, Gareth R. Jones  | Houghton Mifflin Harcourt

Strategic Management Theory Update

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Goodreads rating: 3.64

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This book is a must-read for anyone looking to enhance their strategic management skills. It covers a wide range of topics from management processes to corporate missions, giving readers a comprehensive understanding of the subject. The book's unique feature is its emphasis on the global environment and its impact on business strategy. Users will appreciate the practical examples and case studies provided throughout the book which makes the content easy to digest and apply to real-world situations.
Chemical Engineering - Thryft
Louis Theodore | Mcgraw Hill

Chemical Engineering

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Goodreads rating: 5.0

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Chemical Engineering: The Essential Reference is a practical and concise guide to chemical engineering principles and applications that can help both practicing engineers and those planning to enter the field. It covers a wide range of topics, including process variables, numerical methods, project management, ethics, environmental management, and more. The book is written in a pragmatic approach and provides critical content in a convenient format. Overall, it is an indispensable resource for anyone working as a chemical engineer.
Motivation in Work Organizations (Paper Only) - Thryft
Edward E. Lawler III | Jossey-bass

Motivation in Work Organizations (Paper Only)

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This book is a must-read for anyone looking to understand how to motivate employees for better performance. Lawler III's time-tested theories have shaped the field of management and organization design, and his emphasis on work design and reward systems is particularly relevant in today's high-performance work organizations. With clear insights and practical ideas, this book provides valuable knowledge for managers and leaders seeking to create motivated and engaged teams.
Ongoing Feedback - How to Get It, How to Use It

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As someone stepping into new leadership roles or looking to polish existing skills, this guidebook offers a tangible pathway to harness feedback effectively. The expertise of the Center for Creative Leadership (CCL), blended with the insights of authors Kirkland and Manoogian, ensures you're getting advice that's both practical and well-grounded in industry research. If growth through others' perspectives resonates with your approach to personal development, this may be the right tool to incorporate into your management practices.
S.E.R.V.E —Empower Yourself, Empower Others and Make a Difference - Thryft
Bee Leng Seow | Candid Creation Publishing

S.E.R.V.E —Empower Yourself, Empower Others and Make a Difference

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Goodreads rating: 4.0

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This book could be a good read for anyone who wants to make a difference in their own life and empower others. With its daily service encounters presented in email exchanges, it offers a practical and relatable approach to understanding the importance of significance, efficacy, relationships, variation, and going the extra mile. The "Let's _ink About It" sections encourage readers to reflect on their own experiences and take actionable steps towards creating a positive customer experience. Overall, this book is like a guidebook to personal empowerment and exceptional service, offering valuable insights and suggestions for resolving common challenges.
Getting the Best Out of Yourself and Others
Irv Levey, Buck Rodgers  | Harpercollins

Getting the Best Out of Yourself and Others

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Goodreads rating: 3.0

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This book offers practical tips and strategies for building self-esteem and achieving personal and team goals. The author emphasizes the importance of identifying and showcasing positive attributes, connecting pay to performance, and using effective incentives. Readers can expect to be inspired and motivated to reach their full potential both as individuals and as part of a team.
Winning Motivation for Business, Sport & Life - Thryft
Frank Dick | Abingdon Press

Winning Motivation for Business, Sport & Life

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Goodreads rating: 4.13

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If you're always aiming to reach the top in your field, "Winning" could be your playbook. Frank Dick distills lessons from sports that apply to business and personal growth. This book has pragmatic tips that could change your mindset about success and teach you how to cultivate the discipline and focus of an athlete. It's not just about victory; it's about the journey towards excellence.
Investing for the Long Term - Thryft

Investing for the Long Term

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If you're intrigued by a blend of personal finance story and expert investment strategy, "Investing for the Long Term" could be your companion. Francisco García Paramés, drawing from major economic downturns and his growth post-2003, shares a narrative that's both relatable for the novice and rich with wisdom for the seasoned investor. The book merges a personal journey with a robust investment philosophy, grounded in Austrian economics. It's a map for anyone looking to navigate the complexities of the market with a long-term, value-centric perspective.
How Leaders Lead: 71 lessons in leading yourself and others - Thryft
David Lim | Everest Motivation Team Pte Ltd

How Leaders Lead: 71 lessons in leading yourself and others

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How Leaders Lead is an excellent read for those seeking to lead themselves and others, whether in the corporate world or not. David Lim uses leadership lessons from high altitude mountaineering and combines them with his experience in the corporate world to offer readers practical solutions on goal-getting, creating a winning culture, and avoiding mistakes leaders make as communicators. This book also includes lessons on the importance of doing absolutely nothing and leading with a sense of being. Reviews praise the book for its practicality and applicability in the real world.
How to Go Digital - Practical Wisdom to Help Drive Your Organization's Digital Transformation
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Thinking about taking your company into the digital age? "How To Go Digital" offers grounded, practical insights that don't focus solely on tech but on the critical elements of leadership and strategy needed for digital transformation. It's a treasury of expert advice from a trusted source, MIT Sloan Management Review, which means it can be your north star for steering through the nuances of going digital. From talent management to operational shifts, this book is tailored for leaders looking to modernize without losing their company's core stability.
Career Crossroads : A Headhunters Guide to Career Strategy - Thryft
Adrian Choo | Marshall Cavendish International (asia)

Career Crossroads : A Headhunters Guide to Career Strategy

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Goodreads rating: 4.0

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"Career Crossroads" is an essential guide for individuals seeking to transition into new roles or industries. It provides insightful strategies for planning, implementing, and navigating a successful career. The author's extensive interviews with successful business leaders globally have helped distill the essence of career planning into simple and effective career strategies for a specific age range. It is an excellent resource for undergraduate students who are beginning their careers, early 30s adults looking for relevant marketability and early forties adults seeking career personalization. This book helps readers avoid career speed bumps and reinventing their careers while providing an attachment framework to mentoring the staff about the same.
Strategic Staffing, Global Edition - Thryft
Jean M. Phillips | Pearson Education Limited

Strategic Staffing, Global Edition

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Goodreads rating: 3.67

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In stock: Very Good

"Strategic Staffing, Global Edition" is a bible for managers looking to optimize their workforce. With its research-based insights meshed with practical examples, it's a guidebook that not only informs you of the 'what' but the 'how' to staff effectively. If you're looking to link staffing with business strategy seamlessly, this resource is a treasure trove, giving you a competitive edge in talent management.
Proudly Singaporean - My Passport to a Challenging Future - Thryft
Alain Vandenborre | Straits Times Press Books

Proudly Singaporean - My Passport to a Challenging Future

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Goodreads rating: 2.67

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Proudly Singaporean is an insightful guide that captures Singapore's heart and soul. It's a perfect read for anyone interested in the history, culture, and everyday life of Singapore. This book provides a detailed overview of Singapore's evolution, the people, and the diversity of the country, making it an excellent resource for travelers and those interested in living in Singapore. The book's strength lies in its engaging writing style, eye-catching visuals, and detailed content that educates and entertains readers.
Developing a Vision for Ministry in the 21st Century - Thryft
Haddon Robinson, Aubrey Malphurs  | Baker Books

Developing a Vision for Ministry in the 21st Century

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Goodreads rating: 3.51

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This book is a valuable resource for pastors, church leaders, students, and laypeople who want to develop a clear and impactful vision for their ministry. The author offers practical steps for establishing a vision, and includes sample vision statements as well as worksheets and end-of-chapter questions to help readers understand and implement the ideas presented. The book is particularly helpful for those looking to move beyond a maintenance ministry and see their church grow.
The Bluffer's Guide to Management - Thryft
John Courtis | Oval Books

The Bluffer's Guide to Management

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Goodreads rating: 3.42

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The Bluffer's Guide to Management is a great read for individuals who want to gain a basic understanding of management. The book presents its content in a concise and simplified manner, making it easy to comprehend and retain the information. The unique feature of this book is that it doesn't try to overload readers with too much information but instead focuses on the essentials. Overall, users are likely to find this book a valuable asset in their quest for knowledge.
Confessions of an Entrepreneur					How to Survive the Highs and Lows of Starting Up - Thryft
Chris Robson | Ft Pr

Confessions of an Entrepreneur How to Survive the Highs and Lows of Starting Up

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Goodreads rating: 3.54

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"Confessions of an Entrepreneur" isn't your standard business guide—it's an emotional rollercoaster, a raw insight into the soul of entrepreneurship. If you've got dreams of starting up and are bracing for the highs and gut-wrenching lows, Chris Robson offers a rare look behind the curtains. The book's personal anecdotes from heavy hitters in the entrepreneurial world complement Chris's candid narrative, making it a must-read for anyone ready to embrace the thrills and spills of business making. It's an honest account that will arm you with the emotional fortitude necessary for the startup battlefield.
Getting Partnering Right: How Market Leaders Are Creating Long-Term Competitive Advantage - Thryft

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As business landscapes evolve, mastering partnerships becomes crucial for staying competitive. "Getting Partnering Right" offers valuable insight into cultivating durable business relationships that foster growth. It's a solid read if you're looking to understand how strong collaborations can be a powerhouse for market leadership and long-term success.
The Million Dollar Private Practice - Using Your Expertise To Build A Business That Makes A Difference - Thryft

The Million Dollar Private Practice - Using Your Expertise To Build A Business That Makes A Difference

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In stock: Very Good

As someone passionate about your profession and seeking growth, "The Million Dollar Private Practice" is like a compass guiding you towards uncharted territories of potential. David Steele doesn't just hand you a blueprint for financial success; he helps you mold your unique skills into innovative services that can substantially elevate your career. If you're ready to transform your practice from one-on-one to one-on-many, this book is the mentor you need to expand your influence and income.
Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy - Thryft
Valarie Zeithaml, Katherine Lemon, Roland Rust  | Free Press

Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy

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Goodreads rating: 3.44

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In stock: Very Good

As someone keen on sharpening their marketing strategy and driving their business forward, "Driving Customer Equity" could be an indispensable tool for you. Rust, Zeithaml, and Lemon translate complex concepts into actionable insights, helping you leverage customer relationships in a financial context. Whether you're a decision-maker or a strategist, this book can guide you in investing wisely in customer equity to foster long-term profitability.
The Financial Professional's Guide to Persuading 1 or 1,000 - Thryft

The Financial Professional's Guide to Persuading 1 or 1,000

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In stock: Very Good

If you're in the financial services game, communication can make or break your career. This book holds the key to mastering public seminars and presentations, offering strategies that could transform the way you showcase your services. Think of it as your personal coach for becoming the advisor everyone trusts and listens to, whether you're speaking to an individual or an auditorium.
The Success Formula: How Smart Leaders Deliver Outstanding Value
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In stock: Well Read

If you're intrigued by the intersection of leadership and value generation, "The Success Formula" could really resonate with you. It's not just theoretical; the book promises insights gleaned from extensive interviews with over 80 organizations. This isn't about charismatic figureheads but about collective, evidence-driven approaches that get results for all stakeholders. The author's emphasis on value creation and stakeholder engagement might just be the shift in perspective you need to re-evaluate your organization's approach to strategy.
The Pocket Manager - Thryft
Robert Heller | Dutton Adult

The Pocket Manager

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Goodreads rating: 4.0

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In stock: Very Good

The Pocket Manager could be a good read for new managers or students who want to expand their understanding of management jargon. The book is a comprehensive glossary of management terms and concepts, arranged alphabetically for easy reference. Students can use it as a study aid, while new managers can use it as a quick reference guide to improve their management vocabulary.
Response! : Complete Guide to Profitable Direct Marketing - Thryft
Lois K. Geller | Free Press

Response! : Complete Guide to Profitable Direct Marketing

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Goodreads rating: 3.64

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"Response! is a great read for entrepreneurs, small businesses, and large corporations who want to improve their direct marketing strategies. With over 25 years of experience, Lois K. Geller provides practical tips and tricks for effective copywriting, designing compelling packages, and targeting audiences. Readers will appreciate Geller's expertise and award-winning insights."
Managing Your Boss - Essential Managers
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Christina Osborne | Dk Pub

Managing Your Boss - Essential Managers

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Goodreads rating: 3.31

from RM40.57 MYR

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In stock: Well Read

If you're feeling a little lost navigating office dynamics, 'Managing Your Boss' might just be your compass. Christina Osborne packages essential strategies in bite-sized wisdom, making it an accessible guide for understanding superiors and optimizing your workplace relationships. It's not just about pleasing your boss, but about creating a harmonious environment that benefits your career growth.
21 Leaders for the 21st Century - Thryft
Fons Trompenaars, Charles Hampden-Turner  | Mcgraw-hill

21 Leaders for the 21st Century

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Goodreads rating: 4.0

Regular price RM32.32 MYR from RM21.96 MYR Save up to 36%

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If you're navigating today's fast-paced business environment, "21 Leaders for the 21st Century" might resonate with you. The authors, Trompenaars and Hampden-Turner, offer a window into the minds of top business figures, providing you with foresight and strategies to lead successfully in the digital age. Whether you're a budding entrepreneur or a seasoned executive, this book's exploration of innovative leadership will spark inspiration and guide you through the challenges of the new economy.
Maslow on Management - Thryft
Abraham H. Maslow | Wiley

Maslow on Management

Regular price RM92.69 MYR from RM51.74 MYR Save up to 44%

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Goodreads rating: 4.1

Regular price RM92.69 MYR from RM51.74 MYR Save up to 44%

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In stock: Well Read

If you're fascinated by what drives people at work, "Maslow on Management" could enrich your perspectives. It bridges the gap between human psychology and effective management practices, offering timeless insights that resonate in today's fast-evolving business world. With Abraham Maslow's expertise in human behavior, this book could be your guiding compass in creating a work environment that fosters growth, collaboration, and self-actualization.
Net Profit - How to Succeed in Digital Business
David Soskin | John Wiley & Sons Inc

Net Profit - How to Succeed in Digital Business

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Goodreads rating: 3.89

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"Net Profit" is like a navigational compass for aspiring digital entrepreneurs. David Soskin shares his firsthand experiences and practical advice, turning the often daunting online marketplace into a map of opportunities. Whether you're looking to launch a startup or amplify your existing digital presence, this book is a treasure trove of insider tips that can steer you toward success.
Managerial Accounting - Thryft
Ray H. Garrison, Peter C. Brewer, Eric W. Noreen  | Mcgraw Hill Higher Education

Managerial Accounting

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Goodreads rating: 3.58

Regular price RM81.15 MYR from RM51.74 MYR Save up to 38%

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If you're delving into the managerial side of business or hoping to gain a thorough understanding of how accounting principles can enhance decision-making, Garrison's "Managerial Accounting" could be a valuable addition to your collection. This book has stood the test of time, assisting millions in navigating through the complexity of accounting with clear explanations and practical applications. The authority the book holds in accurately framing managerial necessities and the complementary materials it offers make it a reliable reference, and possibly a cornerstone of your professional development.
Household Gold: How to Convert Household Expenses Into Household Income and Own Your Own Life in the Process!

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If you're intrigued by the idea of making your household spending work for you rather than against you, "Household Gold" could be the savvy financial guide you need. Steve W. Price offers a fresh perspective on how to leverage what you already buy into potential income. It's a concise read brimming with actionable insights that could inspire you to rethink your spending habits and invest in your financial future.
Brilliant Customer Service - Brilliant Business
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Debra Stevens | Pearson

Brilliant Customer Service - Brilliant Business

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Goodreads rating: 3.91

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"Brilliant Customer Service" is much more than a manual; it's a toolkit for creating a memorable customer experience that could set your business apart. With practical tips drawn from real-world examples, this book could be your secret weapon in winning customer hearts. If you're in business and want customers who don't just come back but also bring their friends, diving into these strategies could be a game-changer.
Go-To Expert, The: How to Grow Your Reputation, Differentiate Yourself From the Competition and Win New Business
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from RM51.98 MYR Save up to 12%

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If you've been searching for a way to stand out professionally, 'The Go-To Expert' could be your playbook. It's the kind of read that demystifies personal branding and reputation-building in the corporate world. With clear strategies, it's essentially a guide to becoming the person companies can't wait to hire or do business with. It's about transforming from just another name in the industry to the name that everyone trusts and recommends.

Empower Your Mind and Career

Thryft’s Business collection opens a world of strategic insights and innovative ideas. Here, you can find books that cater to aspiring entrepreneurs, seasoned leaders, and anyone eager to craft a future in the world of commerce and industry. From innovative practices to motivational stories, each book offers valuable lessons. Get ready to be inspired and enhance your professional journey.