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The Loyalty Advantage - Essential Steps To Energize Your Company, Your Customers, Your Brand

by Dianne Michonski Durkin
RM19.00 MYR Now RM15.00 MYR Save 21%
Compare to estimated retail price: RM125.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

The Loyalty Advantage - Essential Steps To Energize Your Company, Your Customers, Your Brand - Thryft
The Loyalty Advantage - Essential Steps To Energize Your Company, Your Customers, Your Brand - Thryft

Energize your company, customers, and brand.

Recommendation: - This book is a must-read for business owners or managers who want to take their company to the next level. With insightful case studies of successful companies like Southwest Airlines and Whole Foods, "The Loyalty Advantage" shows you how to build strong customer loyalty and create a thriving brand. The practical steps and strategies outlined in this book will help you energize your company and achieve long-term success.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

The Loyalty Advantage - Essential Steps To Energize Your Company, Your Customers, Your Brand

by Dianne Michonski Durkin
RM19.00 MYR Now RM15.00 MYR Save 21%
Compare to estimated retail price: RM125.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780814408179
Authors: Dianne Michonski Durkin
Publisher: Amacom Books
Date of Publication: 2005-01-01
Format: Hardcover
Related Collections: Business, Personal Development
Related Topics: Business, Management, Leadership, Personal Development
Goodreads rating: 0.0
(rated by 0 readers)

Description

Though it may not be obvious, customer satisfaction and brand loyalty are directly connected to the passion and energy of an organization's employees. In The Loyalty Advantage , readers will learn how to create a loyalty-driven company and how to direct company culture and leadership to develop widespread employee enthusiasm. The book demonstrates how in-house dedication to employees translates naturally into superior customer service, which then creates brand loyalty. Filled with practical tips and proven strategies, the book shows readers how * create an environment that inspires passion for the brand and company loyalty* encourage employees to help craft and become invested in the company's vision and values* translate organizational values into superior products, customer service, and corporate profits Using proven methods, The Loyalty Advantage shows how to create allegiance and translate it into bottom-line results.
 

Energize your company, customers, and brand.

Recommendation: - This book is a must-read for business owners or managers who want to take their company to the next level. With insightful case studies of successful companies like Southwest Airlines and Whole Foods, "The Loyalty Advantage" shows you how to build strong customer loyalty and create a thriving brand. The practical steps and strategies outlined in this book will help you energize your company and achieve long-term success.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.