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The complete idiot's guide to great customer service

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The complete idiot's guide to great customer service

Regular price Save up to 55%
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per
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ISBN: 9780028619538
Authors: Ron Karr
Publisher: Alpha
Date of Publication: 2003-01-13
Format: Paperback
Related Collections: Personal Development, Business
Goodreads rating: 3.89
(rated by 9 readers)

Description

Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
 

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.