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Say It and Solve It : Get the results you want from the business conversations that count

by Karl James
Say It and Solve It : Get the results you want from the business conversations that count - Thryft
Say It and Solve It : Get the results you want from the business conversations that count - Thryft
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Say It and Solve It : Get the results you want from the business conversations that count

by Karl James
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780273791751
Authors: Karl James
Publisher: Ft Pr
Date of Publication: 1605-01-01
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Communication, Self Help, Business, Leadership, Communication
Goodreads rating: 4.22
(rated by 9 readers)

Description

Karl&;s knowledge makes his voice in this territory unique and hugely readable.&; Dave Lewis, President, Personal Care, Unilever     Why are the most important conversations the most difficult to handle? You know you have to have them, but still you put them off. And you want them to go well but you don&;t know how to make sure they do.   How do you prepare? What words should you use? How do you make your point without getting too nervous, tongue-tied or upset? And how are you going to solve the problem that needs addressing without upsetting someone?   Say It and Solve it will coach you in the ten expert skills that peace negotiators, mediators and therapists use to take on even the most challenging situations and make every conversation count.   You&;ll ·   Fascinating insights into how conversations really when to listen, when to talk and when to shut up! ·   How to avoid the most common mistakes that everyone makes. ·   The ten most powerful skills you need to tackle any conversation in any situation. ·   Expert guidance on handling tricky conversations in real-world, workplace situations.   Stop putting off those tricky conversations and start talking (and listening) your way to solutions and success.
 
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.