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Noise: A Flaw in Human Judgment

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Exposes surprising flaws in human decision-making.

If you've ever second-guessed a decision or wondered why experts can reach drastically different conclusions, "Noise" is the book for you. Kahneman, Sibony, and Sunstein delve deep into the inconsistencies of human judgment, which not only makes for an eye-opening read but might just offer the insights you need to understand and improve your own decision-making processes.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
New

Noise: A Flaw in Human Judgment

Regular price RM37.00 MYR
Unit price
per
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ISBN: 9780008534448
Authors: Daniel Kahneman
Format: Paperback
Goodreads rating: 3.67
(rated by 16051 readers)

Description

Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.
 

Exposes surprising flaws in human decision-making.

If you've ever second-guessed a decision or wondered why experts can reach drastically different conclusions, "Noise" is the book for you. Kahneman, Sibony, and Sunstein delve deep into the inconsistencies of human judgment, which not only makes for an eye-opening read but might just offer the insights you need to understand and improve your own decision-making processes.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.