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Measuring Performance

by Harvard Business School Press
RM45.00 MYR
Compare to estimated retail price: RM75.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Measuring Performance
Measuring Performance

Practical guide for smarter results tracking

This is a strong pick if you want performance measurement explained without heavy jargon or fluff. It feels especially useful for managers who need something quick, practical, and immediately applicable, with tools and examples that can be used on the job. Readers would likely appreciate how it turns abstract metrics into something helpful for coaching, target-setting, and actually improving team performance.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Just Arrived

Measuring Performance

by Harvard Business School Press
RM45.00 MYR
Compare to estimated retail price: RM75.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9781422129708
Authors: Harvard Business School Press
Publisher: Harvard Business Review Press
Date of Publication: 2009-10-19
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Leadership, Communication, Business, Management, Productivity, Personal Development
Goodreads rating: 4.0
(rated by 36 readers)

Description

Organizations want—and need—to track changes in their overall performance. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You’ll learn to: apply a disciplined process to performance measurement; set targets and communicate data effectively; use performance management as a coaching and development tool. Meet Your Mentor: Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored books, Harvard Business Review articles, and numerous other papers. The Pocket Mentor series offers practical tools, self-tests, and real-life examples to help managers identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
 

Practical guide for smarter results tracking

This is a strong pick if you want performance measurement explained without heavy jargon or fluff. It feels especially useful for managers who need something quick, practical, and immediately applicable, with tools and examples that can be used on the job. Readers would likely appreciate how it turns abstract metrics into something helpful for coaching, target-setting, and actually improving team performance.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.