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Make Difficult People Disappear - How to Deal with Stressful Behavior and Eliminate Conflict

by Monica Wofford
Compare to estimated retail price: RM108.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Make Difficult People Disappear - How to Deal with Stressful Behavior and Eliminate Conflict - Thryft
Make Difficult People Disappear - How to Deal with Stressful Behavior and Eliminate Conflict - Thryft

Deal with difficult people and eliminate conflict.

This book is perfect for individuals who have had negative experiences dealing with difficult personalities at the workplace. The book outlines the four main personality types in the workplace, and provides effective strategies to diffuse unproductive and damaging behavior. The step-by-step action plan will help build confidence and leadership skills needed to manage difficult people. It is highly recommended for anyone looking for practical solutions to handle difficult personalities.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Make Difficult People Disappear - How to Deal with Stressful Behavior and Eliminate Conflict

by Monica Wofford
Compare to estimated retail price: RM108.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9781118273807
Authors: Monica Wofford
Publisher: Wiley
Date of Publication: 2012-05-01
Format: Hardcover
Goodreads rating: 3.24
(rated by 66 readers)

Description

Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear , the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.
 

Deal with difficult people and eliminate conflict.

This book is perfect for individuals who have had negative experiences dealing with difficult personalities at the workplace. The book outlines the four main personality types in the workplace, and provides effective strategies to diffuse unproductive and damaging behavior. The step-by-step action plan will help build confidence and leadership skills needed to manage difficult people. It is highly recommended for anyone looking for practical solutions to handle difficult personalities.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.