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Just Culture : Restoring Trust and Accountability in Your Organization, Third Edition

by Sidney Dekker
Just Culture : Restoring Trust and Accountability in Your Organization, Third Edition - Thryft
Just Culture : Restoring Trust and Accountability in Your Organization, Third Edition - Thryft

Restore trust, learning, and accountability in your organization.

Recommendation: 1. This book is a must-read for anyone interested in creating a culture of trust and accountability in their organization. Sidney Dekker provides invaluable insights into how to respond to incidents, minimize negative impact, and maximize learning. By exploring different approaches to accountability, this book challenges traditional notions of punishment and encourages a more restorative and humanistic approach. Embark on this journey and make a positive impact on your organization's culture. Trust me, you won't regret it.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Just Culture : Restoring Trust and Accountability in Your Organization, Third Edition

by Sidney Dekker
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9781472475787
Authors: Sidney Dekker
Publisher: Routledge
Date of Publication: 2016-10-24
Format: Paperback
Related Collections: Sociology
Goodreads rating: 4.18
(rated by 212 readers)

Description

A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker's extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.
 

Restore trust, learning, and accountability in your organization.

Recommendation: 1. This book is a must-read for anyone interested in creating a culture of trust and accountability in their organization. Sidney Dekker provides invaluable insights into how to respond to incidents, minimize negative impact, and maximize learning. By exploring different approaches to accountability, this book challenges traditional notions of punishment and encourages a more restorative and humanistic approach. Embark on this journey and make a positive impact on your organization's culture. Trust me, you won't regret it.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.