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Just Arrived

Empathy

by Harvard Business Review
RM45.00 MYR
Empathy
Empathy

Empathy beyond walking in someone else’s shoes

This HBR collection explains empathy’s role in professional life. It addresses barriers to understanding others and the risks of excess empathy. Contributors include Daniel Goleman, Annie McKee, and Adam Waytz. Practical guidance connects emotional intelligence with work and relationships.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Just Arrived

Empathy

by Harvard Business Review
RM45.00 MYR
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

ISBN: 9781633693258
Author: Harvard Business Review
Publisher: Harvard Business Review Press
Date of Publication: 2017-05-09
Format: Paperback
Related Collections: Philosophy, Business, Personal Development
Related Topics: Communication, Management, Psychology, Leadership, Business, Self Help, Personal Development
Goodreads rating: 3.83
(rated by 888 readers)

Description

Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others is an elusive capability. This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of Daniel Goleman, Annie McKee, and Adam Waytz. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
 

Empathy beyond walking in someone else’s shoes

This HBR collection explains empathy’s role in professional life. It addresses barriers to understanding others and the risks of excess empathy. Contributors include Daniel Goleman, Annie McKee, and Adam Waytz. Practical guidance connects emotional intelligence with work and relationships.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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