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Sale

Customer-Focused Quality - What To Do On Monday Morning

by Thomas Hinton
RM22.00 MYR Now RM15.00 MYR Save 32%
Compare to estimated retail price: RM110.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Customer-Focused Quality - What To Do On Monday Morning - Thryft
Customer-Focused Quality - What To Do On Monday Morning - Thryft

Elevate your business with customer-centric strategies.

This book could be a good read for business owners or managers who are looking to enhance their customer focus. With insightful case studies and proven principles, it helps transform companies into customer-centric teams. By implementing quality-based processes, it teaches you how to establish a reputation for greatness and succeed in today's competitive market.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Customer-Focused Quality - What To Do On Monday Morning

by Thomas Hinton
RM22.00 MYR Now RM15.00 MYR Save 32%
Compare to estimated retail price: RM110.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780131896307
Authors: Thomas Hinton
Publisher: Prentice Hall Direct
Date of Publication: 1993-09-01
Format: Hardcover
Related Collections: Business, Personal Development
Related Topics: Business, Productivity, Management, Leadership
Goodreads rating: 3.0
(rated by 2 readers)

Description

"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
 

Elevate your business with customer-centric strategies.

This book could be a good read for business owners or managers who are looking to enhance their customer focus. With insightful case studies and proven principles, it helps transform companies into customer-centric teams. By implementing quality-based processes, it teaches you how to establish a reputation for greatness and succeed in today's competitive market.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.