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Beyond Total Quality Management

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TQM Paradigm-Shift Guide for Modern Managers

This book is a comprehensive guide to Total Quality Management (TQM) and offers real-life case studies from reputable companies like Toyota, Hewlett Packard and IBM to help readers grasp the practical application of TQM. It also includes "Executive Messages" from top-level managers in various companies, making it an excellent reference for anyone looking to understand the new paradigm for management. Overall, this book is a must-read for modern managers seeking to improve their organizations' quality and customer value orientation.

Sale

Beyond Total Quality Management

Regular price RM39.84 MYR RM21.56 MYR 46% off
Unit price
per
ISBN: 9780071132381
Publisher: Irwin/McGraw-Hill
Date of Publication: 1994-01-01
Format: Paperback
Related Collections: Business, Leadership, Personal Development
Goodreads rating: 4.75
(rated by 12 readers)

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TQM Paradigm-Shift Guide for Modern Managers

This book is a comprehensive guide to Total Quality Management (TQM) and offers real-life case studies from reputable companies like Toyota, Hewlett Packard and IBM to help readers grasp the practical application of TQM. It also includes "Executive Messages" from top-level managers in various companies, making it an excellent reference for anyone looking to understand the new paradigm for management. Overall, this book is a must-read for modern managers seeking to improve their organizations' quality and customer value orientation.