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Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal State and Local Agencies

by Steven Medlin, Patricia Keehley, Sue MacBride
Save up to 44%
Compare to estimated retail price: RM267.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal State and Local Agencies - Thryft
Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal State and Local Agencies - Thryft

Public sector performance breakthroughs through benchmarking.

This book could be a good read for government officials looking to improve their organization's performance. It provides case studies, practical guidance, as well as checklists and sample forms to help readers implement the techniques described in the book. The most unique and distinctive feature of this book is that it adapts benchmarking methods to the unique needs of the public sector. Overall, this book can help readers identify the best practices and effectively implement them in their organizations to achieve performance breakthroughs.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal State and Local Agencies

by Steven Medlin, Patricia Keehley, Sue MacBride
Save up to 44%
Compare to estimated retail price: RM267.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

ISBN: 9780787902995
Authors: Steven Medlin, Patricia Keehley, Sue MacBride
Publisher: Jossey-Bass
Date of Publication: 1996-10-15
Format: Hardcover
Related Collections: Business, Politics
Related Topics: Management, Leadership, Government, Political Science, Society
Goodreads rating: 4.0
(rated by 2 readers)

Description

For leading companies in the private sector, benchmarking has become a major catalyst for change and a key tool for gathering information from competitors and process leaders, as well as from within. Benchmarking for Best Practices in the Public Sector is a unique practical guide that shows public officials and administrators at all levels of government how to identify the best practices and implement them in their organizations. Using real case examples from federal, state, and local governments, this book displays how benchmarking methods have been adapted to the unique needs of the public sector and describes the tangible benefits gained by public agencies that have applied these techniques. Offers detailed how-to advice along with checklists, flowcharts, sample forms, a resource directory, and other tools to help managers take action quickly.
 

Public sector performance breakthroughs through benchmarking.

This book could be a good read for government officials looking to improve their organization's performance. It provides case studies, practical guidance, as well as checklists and sample forms to help readers implement the techniques described in the book. The most unique and distinctive feature of this book is that it adapts benchmarking methods to the unique needs of the public sector. Overall, this book can help readers identify the best practices and effectively implement them in their organizations to achieve performance breakthroughs.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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