Free delivery on all orders above RM80 to Malaysia
Get 10% off all year round! Join Thryft Club

Your cart

Your cart is empty

Check out these collections!

Bestselling Fiction
Bestselling Nonfiction
Bestselling Books for Children
Vintage and Rare Books
Vinyl Records
Women's Clothing
Men's Clothing

Stay in touch and win free books

Keep up with our latest sales and events, and receive
recommendations direct to your inbox. We'll only send the good stuff, promise!

By completing this form, you are signing up to receive our emails and can unsubscribe at any time

Sale

Assessing Business Excellence - A Guide To Self-Assessment

by Les Porter, Steve Tanner
RM22.00 MYR Now RM15.00 MYR Save 32%
Compare to estimated retail price: RM289.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Assessing Business Excellence - A Guide To Self-Assessment - Thryft
Assessing Business Excellence - A Guide To Self-Assessment - Thryft

Master your organization's effectiveness with self-assessment!

Recommendation: This book is a must-read for practitioners who want to enhance the effectiveness, efficiency, and responsiveness of their organizations through self-assessment. It provides a comprehensive exploration of various business excellence frameworks, including the renowned Malcolm Baldrige National Quality Award and the European Quality Award. The practical benefits of self-assessment are illustrated through real-life case examples, making it an invaluable resource for those striving for continuous improvement.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Assessing Business Excellence - A Guide To Self-Assessment

by Les Porter, Steve Tanner
RM22.00 MYR Now RM15.00 MYR Save 32%
Compare to estimated retail price: RM289.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

Save 10% On This Item as a Thryft Club Member

Join Thryft Club for S$30/year and enjoy 10% off everything, plus S$10 off your first order. Join now →

ISBN: 9780750639859
Authors: Les Porter, Steve Tanner
Publisher: Butterworth-Heinemann
Date of Publication: 1998-04-15
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Business, Productivity, Personal Development, Management, Leadership, Self Help
Goodreads rating: 5.0
(rated by 1 readers)

Description

For all practitioners who seek to use total quality management to improve their organizations effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes Assessing Business Excellence where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.The Malcolm Baldrige National Quality Award and the European Quality Award are just two of the business excellence frameworks described in this book for exploring the link between organizational activities and improved organizational performance.Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.Introduces the major business excellence and total quality frameworksCompares the frameworks and identifies their strengths and limitationsIllustrates the practical benefits of self-assessment through case examples
 

Master your organization's effectiveness with self-assessment!

Recommendation: This book is a must-read for practitioners who want to enhance the effectiveness, efficiency, and responsiveness of their organizations through self-assessment. It provides a comprehensive exploration of various business excellence frameworks, including the renowned Malcolm Baldrige National Quality Award and the European Quality Award. The practical benefits of self-assessment are illustrated through real-life case examples, making it an invaluable resource for those striving for continuous improvement.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.