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The item you've got your eye on is secondhand. You probably already know that, but just in case!
The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.
Transforming customer service into memorable experiences.
Dive into this book if you're passionate about elevating the way customers perceive your business. It's a treasure trove of practical advice, providing you with 52 straightforward strategies to ensure your service is not just good, but unforgettable. It's for anyone looking to not just satisfy, but truly amaze their clientele.
The item you've got your eye on is secondhand. You probably already know that, but just in case!
The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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Special Offer
Add 4 items under RM35 to your cart and the cheapest one is on us.
Adding product to your cart
Transforming customer service into memorable experiences.
Dive into this book if you're passionate about elevating the way customers perceive your business. It's a treasure trove of practical advice, providing you with 52 straightforward strategies to ensure your service is not just good, but unforgettable. It's for anyone looking to not just satisfy, but truly amaze their clientele.
Smart, practical innovation beyond brainstorming hype
Goodreads 3.79Condition: Like New
RM52.00 MYR
Condition: Like New
This is a strong pick if you want innovation advice that actually holds up in real work settings, not just flashy ideas about creativity. It brings together heavyweight thinkers like Clayton Christensen and Peter Drucker, so it feels like getting a compact masterclass from people who shaped how businesses innovate. Readers would probably love how usable it is: sharp, credible, and easy to dip into when you need clearer thinking on making new ideas succeed.
Entrepreneur's quest for happiness via financial freedom.
Goodreads 3.75Condition: Very Good
Regular price
RM45.00 MYR
RM23.00 MYR
49% off
Condition: Very Good
If you've ever felt trapped in the grind for a life that's not quite fulfilling, Scott Rieckens's story in "Playing With FIRE" could be the wake-up call you need. It's a real-life adventure about sacrificing material comforts for a chance at genuine happiness. This book could show you that financial independence isn't just for the wealthy elite; it's achievable, and it might redefine what you consider a life of success.
Blueprint for mastering digital platform-based business.
Goodreads 4.04Condition: Very Good
Regular price
RM45.00 MYR
RM34.00 MYR
24% off
Condition: Very Good
Thinking of launching a start-up or shaking up your industry? "Platform Revolution" could be your playbook. It dives deep into the logic of why companies like Airbnb and Uber have rewritten the rules of success. If you want insights on harnessing network effects and building a thriving, platform-based business amidst today's digital whirlwind, this book offers that knowledge. Whether you're an entrepreneur or a seasoned business professional, it will help you understand and navigate the new platform economy.
A smart map for navigating constant change
Goodreads 3.42Condition: Like New
RM52.00 MYR
Condition: Like New
This is a great pick if you like big ideas made genuinely easy to use in real life. It takes complex theories about why people, systems, and societies change, then turns them into clear mental models that feel practical rather than academic. Readers would probably love how quickly it shifts your perspective, making everyday decisions and huge world events seem a little more understandable.
Detroit's auto industry drama: collapse and revival.
Goodreads 4.19Condition: Very Good
Regular price
RM75.00 MYR
RM41.00 MYR
45% off
Condition: Very Good
If you're captivated by the grit of American industry and drawn to the drama that unfolds behind closed doors of towering corporations, "Once Upon a Car" is a book you won't want to overlook. Bill Vlasic's extensive experience with the auto industry translates into a gripping narrative that brings to life the monumental struggle and ultimate resurgence of America's automotive titans during one of the nation's most precarious economic times. It's a story of resilience that echoes the American spirit, making it a compelling read for anyone interested in the intersection of business and national identity.
Finance history with power, deals, and intrigue
Goodreads 3.6Condition: Like New
Regular price
RM52.00 MYR
RM37.00 MYR
29% off
Condition: Like New
If you’re curious how a stock index became a global symbol of money and trust, this gives you the story from the inside. It feels part business memoir, part backstage pass to high finance, packed with sharp personalities, political tension, and dealmaking drama. Readers who enjoy seeing how big institutions are really built will find it especially rewarding.
Classic insights on stock market tactics, historical.
Goodreads 4.02Condition: Like New
Regular price
RM52.00 MYR
RM37.00 MYR
29% off
Condition: Like New
If you're fascinated by the history of trading and stock markets, "Studies in Tape Reading" offers a unique look into the strategies used by one of the pioneers of market analysis, Richard D. Wyckoff. It's a nostalgic dive into the origins of tape reading, and you might find the discussion about market psychology and price movements surprisingly relevant even today. It's a chance to understand where many modern trading principles were born.
Essential insight into carbon tariffs reshaping ASEAN-EU trade
Goodreads 0.0Condition: Like New
RM52.00 MYR
Condition: Like New
This is a timely read for anyone interested in climate policy, trade, or Southeast Asian diplomacy. It clearly examines how the EU’s CBAM could create both economic friction and environmental progress. Its nuanced focus on country-specific implementation makes a complex policy debate feel practical and relevant.
Practical principles for creating memorable customer experiences.
Goodreads 4.05Condition: Like New
RM52.00 MYR
Condition: Like New
This is an accessible guide for leaders, managers, and entrepreneurs who want happier customers without costly overhauls. Its ten clear principles turn customer-focused thinking into realistic, everyday improvements. A strong read if you value practical advice over complicated business theory.
Principles for agility in a fast-changing world.
Goodreads 3.55Condition: Well Read
Regular price
RM52.00 MYR
RM26.00 MYR
50% off
Condition: Well Read
Regular price
RM52.00 MYR
RM26.00 MYR
50% off
"Accelerate" would resonate with you if you're navigating the fast-paced currents of modern business. John Kotter offers insights into why traditional hierarchies falter in the face of change and how a dual operating system can fuel strategic agility and rapid innovation. It's a guidebook for pioneers craving to transform their organizations and seize big opportunities. With Kotter's reputation and practical framework, you're looking at a crucial read for staying ahead in today's tumultuous market.
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