Personal Development

Our Personal Development section offers a world of insight and self-discovery. From transforming one’s mindset to building habits and routines for success, these books help unlock our potential. Whether you’re seeking guidance on productivity, emotional intelligence or mindfulness, find invaluable resources here.

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Office Code: Building Connections Between Cultures and Workshop Design - Thryft
Unnamed

Office Code: Building Connections Between Cultures and Workshop Design

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If the dynamics of culture and workplace design intrigue you, this book is a valuable resource. It delves into crafting workshops that consider cultural differences, improving communication and collaboration within a diverse office environment. By applying its concepts, you could enhance workplace inclusivity and productivity.

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Principles of Service Marketing and Management: International Edition - Thryft

Principles of Service Marketing and Management: International Edition

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If you're looking into sharpening your understanding of service-oriented businesses, this book is for you. It dives deep into the nuances of marketing and managing services, going beyond basic marketing principles. It’s an essential read for students or professionals seeking a rigorous, academically grounded perspective on how to effectively market various service categories.

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Project 2002 - Thryft

Project 2002

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If you're juggling tasks and deadlines, 'Project 2002' could be your lifesaver. John Carroll teaches you to utilize Project 2002 to its fullest potential, making project management a breeze. With its emphasis on new interactive features and seamless software integration, this guide will help professionals and students streamline their workflow efficiently.

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Jumping The S-Curve - How To Beat The Growth Cycle, Get On Top, And Stay There - Thryft
Paul Nunes, Tim Breene

Jumping The S-Curve - How To Beat The Growth Cycle, Get On Top, And Stay There

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You're a forward-thinker and you're ambitious—that's why "Jumping The S-Curve" might just resonate with you. It's a guide that addresses how businesses reach and sustain peak performance by identifying and nurturing exceptional talent. In a world where staying ahead is paramount, this book offers invaluable insight on avoiding complacency and fostering a culture of continuous innovation and growth. If those are the challenges you're up against, this read could be your next playbook.

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The Mission-driven Organisation - Thryft
Robert Wall, Robert Solum, Mark Sobol

The Mission-driven Organisation

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"The Mission-Driven Organization" is a must-read for business leaders who want to future-proof their organization. The book offers practical advice and step-by-step guidelines on how to create a shared vision and mission statement, build teamwork, manage change and conflict, and make the vision a permanent part of the company culture. With insights from experienced management consultants, this book is a valuable resource for anyone looking to streamline their organization while empowering employees and increasing customer satisfaction.

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The CEO - An Interactive Book - Thryft
Owen Burke, Duff McDonald

The CEO - An Interactive Book

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This book is ideal for fans of interactive fiction and aspiring businessmen. It's a twist on the classic Choose Your Own Adventure books, allowing readers to step into the shoes of the CEO and make crucial decisions that affect the fate of their business. The unique aspect of this book is the interactive format, which keeps the reader engaged and feeling in control of the narrative. With a range of challenging scenarios, from insider-trading to murder, readers will be tested both emotionally and mentally. Overall, The CEO is a gripping read that puts readers in the driver's seat and keeps them on the edge of their seats until the very end.

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The Financial Times Guide to Business Start Up 2013 : The most comprehensive annually updated guide for entrepreneurs - Thryft
Sara Williams

The Financial Times Guide to Business Start Up 2013 : The most comprehensive annually updated guide for entrepreneurs

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This annually updated and bestselling small business guide covers everything you need to know to succeed as an entrepreneur, from finance, tax and the law, to marketing, sales, pricing and budgeting. This new edition reflects all the latest changes that the small business market is currently going through, including changes in employment law and tax and all the latest budget changes.

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The Entrepreneur : 25 Golden Rules for the Global Business Manager - Thryft
Heinecke

The Entrepreneur : 25 Golden Rules for the Global Business Manager

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This book could be a good read for you if you're an aspiring entrepreneur looking for practical insights and advice on managing a global business. The author, William Heinecke, presents 25 'Golden Rules' that can be applied by any entrepreneur around the world. With a lively and practical writing style, this book provides valuable guidance and wisdom to help you navigate the challenges of entrepreneurship in a global context. Whether you're just starting out or already on your entrepreneurial journey, these golden rules will serve as a valuable roadmap to success.

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Managing Yourself In A Week - The Success Toolkit For Managers In Seven Simple Steps - Thryft
Martin Manser

Managing Yourself In A Week - The Success Toolkit For Managers In Seven Simple Steps

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This book is a comprehensive guide to managing yourself effectively in the workplace. It provides practical tips and techniques for time management, organization, and decision-making. You'll also learn how to manage your emotions, build strong relationships, and effectively deal with stress. Whether you're a new manager or looking to improve your self-management skills, this book will help you take control of your work and life.

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Panerai
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Angelo Bonati

Panerai

from RM109.31 MYR

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If you have an affinity for melding tradition with innovation, the Panerai story will resonate with you. This book isn't just a tale of timepieces, but an in-depth look at how a small workshop can captivate the wrists of the world through perseverance and an unwavering commitment to quality and distinctiveness. Dive into the history and the ethos behind the watches that have become a symbol of sporting luxury.

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Learning and Development - Thryft
Andrew Rae, Kathy Beevers

Learning and Development

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If you're aiming for the Learning and Development Practice Certificate or already in the L&D field, this book is invaluable. It aligns perfectly with the revised units of the certificate, making it a solid resource for study and practice. Beevers and Rea's comprehensive approach means you won't miss a thing in your quest to excel in your L&D career.

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Set-Up-Time Reduction: Shorter Lead Time, Lower Inventories, On-Time Delivery, The Ability to Change Quickly - Thryft
Jerry W. Claunch

Set-Up-Time Reduction: Shorter Lead Time, Lower Inventories, On-Time Delivery, The Ability to Change Quickly

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Set-Up-Time Reduction is a great read for companies looking to increase their agility in manufacturing and remain competitive in a global marketplace. The book offers practical ideas for reducing set-up times, adopting a team approach to brainstorm solutions, monitoring safety during implementation, and avoiding common program pitfalls. Readers will appreciate the authoritative and timely insights, which can help them streamline their manufacturing processes, achieve faster responses, and easier bottom-line success.

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Enterprise Risk Management : A Manager's Journey - Thryft
K.H. Spencer Pickett

Enterprise Risk Management : A Manager's Journey

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This book provides a step-by-step guide to understanding and successfully implementing ERM in an organization. The unique feature of this book is its storytelling approach, which presents the topic in a "novel" way, making it easier for readers to engage with and understand. If you are a manager looking to implement ERM in your organization, this book is a must-read to ensure a successful journey.

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Human Resource Management : Strategy and Practice with Student Resource Access 12 Months - Thryft
Alan R. Nankervis, Robert Compton, Marian Baird

Human Resource Management : Strategy and Practice with Student Resource Access 12 Months

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If you're diving into a human resource management career or looking to update your knowledge, this book's for you. The 7th edition doesn't just rehash old ideas; it brings fresh, real-world integration of current trends and practical applications. With added online study tools, learning becomes interactive, ensuring concepts stick with you long after the final page.

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The Etiquette Advantage in Business: Personal Skills for Professional Success - Thryft
Peter Post, Peggy Post, Inc. Emily Post Institute

The Etiquette Advantage in Business: Personal Skills for Professional Success

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This book could be a good read for someone who wants to enhance their professional image and succeed in the business world. With practical advice on personal etiquette and treating others with respect and courtesy, Peggy Post's expertise helps readers navigate the complex social dynamics of the workplace, making them stand out and gain a competitive advantage.

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Open Book - Succeeding on Exams from the First Day of Law School - Thryft
Barry Friedman, John C.P. Goldberg

Open Book - Succeeding on Exams from the First Day of Law School

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If you're starting law school and feel bewildered about exams, "Open Book" might just be your lifeline. With its easy-to-understand and often humorous approach, this book demystifies the daunting world of law exams. It's penned by seasoned law professionals who've been where you are, and their 'pinball method' offers a strategic framework for success that aligns well with the practical aspects of lawyering. Plus, the added online resources act like a personal tutor, guiding you beyond the theory into real practice.

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Human Resource Development - Thryft
DeSimone

Human Resource Development

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This book is a must-read for anyone interested in human resources development. The author has done a brilliant job of providing a comprehensive guide to the processes involved in HRD, including areas often neglected by other texts such as multicultural issues, employee orientation/socialization, coaching, career development, and employee counseling intervention. The text's strength lies in the numerous real-world examples of companies and perspectives from organization leaders and HRD professionals that illustrate the importance of effective HRD to organizational success. Updated to include the latest research, the book is well-structured, reader-friendly, and covers everything from individual employee development to overall organizational optimization.

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Rapid Realignment: How to Quickly Integrate People, Processes, and Strategy for Unbeatable Performance - Thryft
George Labovitz, Victor Rosansky

Rapid Realignment: How to Quickly Integrate People, Processes, and Strategy for Unbeatable Performance

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This book is a must-read for anyone looking to stay ahead in today's fast-paced business world. With practical insights and tools, Labovitz and Rosansky show how to effectively align strategy, processes, and people to achieve unbeatable performance. Through engaging case studies and a focus on adaptability, this book provides a blueprint for success in any industry. Be prepared to wow customers and reach peak organizational performance with Rapid Realignment.

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Creativity, Inc: Building an Inventive Organization - Thryft
Richard A. Harriman, Jeff Mauzy

Creativity, Inc: Building an Inventive Organization

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If you're interested in how constant creativity can fuel a company's growth, "Creativity, Inc." would be a perfect read for you. With concrete examples like Steelcase and others, it's an approachable text for understanding how to embed systemic innovation in company culture. It’s especially recommended if you’re looking to inspire your team or company to think creatively and maintain competitive relevance in a rapidly changing market.

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Effective Leadership - Thryft
Chris Roebuck

Effective Leadership

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This book could be a good read for you if you want to enhance your leadership skills and become an effective leader. Through practical exercises and insightful guidance, Effective Leadership demystifies the concept of leadership and empowers readers to develop their own leadership abilities. Whether you're a seasoned professional or just starting your career, this book will equip you with the tools and knowledge to inspire and motivate your team, leading to greater productivity and success. Discover your leadership potential and unlock a world of possibilities.

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Always Change a Winning Team - Thryft
Peter Robertson

Always Change a Winning Team

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This book is a great read for business owners and managers who want to stay ahead of their competition. It emphasizes the need for constant change and adaptation in order to maintain success. The book offers practical advice on how to avoid the pitfalls of complacency that can lead to failure. The author, who is an expert in organizational behavior, offers a compelling argument for why leaders must be willing to constantly challenge themselves and their teams.

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Marketing Genius - Thryft
Peter Fisk

Marketing Genius

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"Marketing Genius" could be just what you're looking for if you're keen on transforming ordinary marketing into something extraordinary. Peter Fisk presents thought-provoking insights combined with practical wisdom, making marketing feel almost like an adventurous art form. His diverse experience promises unique perspectives that cut through conventional marketing noise. Dive in and let your own 'marketing genius' come alive.

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Dancing at the Edge : Competence, Culture and Organization in the 21st Century - Thryft
Maureen O'Hara, Graham Leicester

Dancing at the Edge : Competence, Culture and Organization in the 21st Century

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This book could be a good read for those who are looking to develop their leadership skills in the 21st century. Through extensive research and real-life examples, the authors guide us to understand the competencies necessary to navigate the complexities of today's world. They emphasize the importance of embracing uncertainty, urging us to become virtuosos in playing the uncertain trumpet. With their insightful and practical approach, they inspire us to become the 'persons of tomorrow' who dance at the edge of innovation and change.

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Bold Thinking on Investment Management: The FAJ 60th Anniversary Anthology - Thryft
Rodney N. Sullivan, Robert D. Arnott

Bold Thinking on Investment Management: The FAJ 60th Anniversary Anthology

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If you're deeply invested in the financial world—literally or intellectually—this anthology is akin to a masterclass. The authors, including Nobel Laureates, are titans of their field and offer invaluable perspectives. The included CD-ROM is the cherry on top, providing access to insights as dynamic as a live conference. It's a treasure trove for seasoned professionals or ambitious newcomers seeking to understand investment management's evolution and future trends.

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Wave Three: The New Era in Network Marketing
New
Scott Degarmo, Richard Poe

Wave Three: The New Era in Network Marketing

from RM120.28 MYR

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If you're considering diving into the realm of network marketing, "Wave Three" could be your indispensable guide. Richard Poe breaks down the concept of multilevel marketing with enthusiasm and clarity. It's the kind of book that might resonate with entrepreneurial spirits looking to understand the intricacies of network marketing and how to thrive within this business model. This book isn't just about the 'what' of network marketing—it delves into the 'why' and 'how,' potentially empowering you for success.

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Perfect Phrases for Performance Reviews
New
Douglas Max

Perfect Phrases for Performance Reviews

from RM32.54 MYR

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If you're leading a team and dread performance review time, "Perfect Phrases for Performance Reviews" might just be the resource you're looking for. This book offers a plethora of ready-to-use phrases that can help you communicate more effectively with your employees. You'll find it easier to describe a wide range of performance issues and workplace behaviors in a way that's constructive and clear, which is especially valuable if you're aiming to inspire growth and improvement without causing unnecessary discomfort or misunderstanding.

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Value: The Four Cornerstones of Corporate Finance
New
McKinsey & Company, Inc., Richard Dobbs, Tim Koller

Value: The Four Cornerstones of Corporate Finance

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If you're navigating the complexities of corporate finance, "Value" is akin to a compass. It’s distilled wisdom from McKinsey experts without the numerical overload often found in finance books. It'll be your guide through the principles that are pivotal in creating and sustaining value within a company—perfect if decision-making is on your everyday to-do list.

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Straight from the CEO: The World's Top Business Leaders Reveal Ideas That Every Manager Can Use
New
G. William Dauphinais, Colin Price

Straight from the CEO: The World's Top Business Leaders Reveal Ideas That Every Manager Can Use

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Imagine having a mentor session with some of the greatest business minds around the globe—that's "Straight from the CEO." For anyone who's ever been curious about the leadership secrets behind successful corporate empires, this book distills those insights into practical advice you can apply to your own managerial challenges. It'll give you the feeling of a fly-on-the-boardroom-wall, an experience that's truly beneficial for budding and experienced managers alike.

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The Art Of Innovation : Lessons in Creativity from IDEO, America's Leading Design Firm - Thryft
Jonathan Littman, Tom Kelley

The Art Of Innovation : Lessons in Creativity from IDEO, America's Leading Design Firm

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"The Art of Innovation" could be a great read for entrepreneurs and business leaders looking to incorporate more creativity into their companies. This book provides valuable insights into IDEO's revolutionary principle of team creativity which is based on collaboration, willingness to change and flexibility. The book is inspiring and informative, and offers a unique perspective on how to boost morale, productivity and consumer satisfaction in the workplace.

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How Organizations Work : Taking a Holistic Approach to Enterprise Health - Thryft
Alan P. Brache

How Organizations Work : Taking a Holistic Approach to Enterprise Health

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How Organizations Work offers a comprehensive and new "Enterprise Model"-which takes into account all variables that influence performance. Alan Brache provides a clear and integrated solution for performance improvement that can help any executive to identify the root cause of problems in their organization. This book offers a 360-degree picture of how organizational dynamics can be harnessed to effect permanent improvements in performance. Reading this book can help you revolutionize your organization and become an effective executive.

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Smart Things To Know About, Teams - Thryft
Annemarie Caracciolo

Smart Things To Know About, Teams

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This book is great for those who want to learn practical strategies for building and managing successful teams. Caracciolo's emphasis on understanding the key components of business growth provides readers with valuable insights that can be applied to real-life situations. With clear examples and a no-nonsense approach, this book is highly recommended for business leaders and team builders alike.

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The Innovation-Friendly Organization: How to cultivate new ideas and embrace the change they bring - Thryft
Anna Simpson

The Innovation-Friendly Organization: How to cultivate new ideas and embrace the change they bring

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If you're grappling with how to steer your organization toward more inventive waters, this book could be your compass. Anna Simpson lays out a clear map showing the essential cultural traits for fostering innovation. It's about transforming the workplace atmosphere to allow ideas to flourish—perfect if the aim is not just to innovate but to make it a sustainable practice within your team or organization.

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The Mind of the CEO: The World's Business Leaders Talk About Leadership, Responsibility, the Future of the Corporation, and What Keeps Them Up at Night
New
Jeffrey E. Garten

The Mind of the CEO: The World's Business Leaders Talk About Leadership, Responsibility, the Future of the Corporation, and What Keeps Them Up at Night

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If you've ever been curious about the inner thoughts and concerns of top business leaders, "The Mind of the CEO" is like having a front-row seat to their candid conversations. Jeffrey Garten provides a rare glimpse into the pressures and responsibilities CEOs face, making it an intriguing read for anyone interested in corporate leadership or the direction of global business trends.

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Leadership Success in China: An Expatriate's Guide - Thryft
Yue-er Luo, William C. Byham, Erik Duerring

Leadership Success in China: An Expatriate's Guide

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If you're about to embark on a managerial journey in China, this book is like your compass. It's not just a cultural primer but a strategic toolkit for bridging the East-West leadership divide. By integrating the nuances of Chinese business etiquette with Western pragmatism, it prepares you to lead effectively, avoiding common pitfalls while seizing unique opportunities that China has to offer.

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Right on Time! : The Complete Guide for Time-pressured Managers - Thryft
Lester R. Bittel

Right on Time! : The Complete Guide for Time-pressured Managers

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This book is perfect for managers who struggle with time management. It offers practical tips and strategies on how to plan personal time, develop an information system, save time when making decisions, and motivate others. The unique feature of this book is its hands-on approach that allows readers to immediately implement its principles to improve their productivity and performance.

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Fit To Lead - Transforming Your Leadership With The 5 Pillars Of Performance - Thryft
Marcus Marsden, Sari Marsden

Fit To Lead - Transforming Your Leadership With The 5 Pillars Of Performance

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- Fit To Lead is a must-read for leaders looking to achieve true personal and professional growth. It emphasizes the importance of not only developing mental and emotional strength, but also physical fitness. By combining executive coaching principles with fitness training, the book provides a comprehensive approach that can help leaders transform their leadership styles. Whether you are a seasoned executive or an aspiring leader, this book will inspire you to take a holistic approach to leadership development and unlock your full potential.

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Winners in the Second Half - A Guide for Executives at the Top of their Game - Thryft
Julie Perigo

Winners in the Second Half - A Guide for Executives at the Top of their Game

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"Winners in the Second Half" provides a fresh perspective on career growth in the later stages of an executive’s professional journey. This book can be a good read for individuals who want to explore opportunities that are outside of their comfort zone. It inspires and encourages readers to take more control of their career and life. Through practical diagnoses, cases and stories from high-profile professionals, readers will be able to determine what they want to achieve in their second half and will be equipped with the tools and techniques needed to make it happen.

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Practical Guide to Project-Based Learning
Mark Brooke, Mun Wai Ho & Mark Brooke

Practical Guide to Project-Based Learning

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If you're about to embark on your final year project, this book will be your compass. It tackles the challenge of fusing theoretical knowledge with practical application, making it invaluable for students and educators alike. With real-world examples, Q&A formats, and contemporary topics like design thinking, it offers guidance that is directly relatable to your project needs, ensuring that your work not only meets academic standards but also appeals to industry partners.

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Better Resumes for Executives and Professionals - Thryft
Robert F. Wilson, Adele Lewis

Better Resumes for Executives and Professionals

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This book is a valuable resource for ambitious professionals. It offers guidance on creating a resume that will stand out in a competitive job market and help elevate one's career to the next level. The book includes practical tips and examples that showcase how to present one's qualifications and achievements in a way that is both compelling and professional. Users will appreciate the clear and concise writing style, as well as the wealth of advice and insight provided by the seasoned authors.

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Winning and Managing Research Funding - Thryft
Rebecca Boden, Debbie Epstein, Jane Kenway

Winning and Managing Research Funding

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If you're feeling the squeeze for research funds, this book could be a real game-changer for you. Jane Kenway dives into the complexities of the funding world, offering clear and actionable strategies to not just win grants but manage them effectively. Think of it as a roadmap through the financial labyrinth of academic research – it could be that edge you need to advance your work.

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You Can Negotiate Anything - Thryft
Herb Cohen

You Can Negotiate Anything

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If you often find yourself at a crossroads when it comes to getting what you want, Herb Cohen’s insights could be your game-changer. 'You Can Negotiate Anything' isn't just about business deals—it's a guide that applies to interpersonal relationships, self-advocacy, and everyday conflicts. Cohen's strategies and philosophies could help you navigate these with a newfound confidence and effectiveness. Whether it's resolving a dispute with a stubborn friend or haggling a better price on your next car, this book offers the tools to enhance your negotiation prowess and potentially enrich various aspects of your life.

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Managing To Have Fun - Thryft
Matt Weinstein

Managing To Have Fun

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Recommendation: This book is perfect for individuals looking to infuse joy and celebration into their workplace. With practical examples and insights, it shows how incorporating fun can enhance employee morale, reduce stress, and cultivate a greater sense of personal pride. Discover how to create a vibrant and positive work environment that fosters creativity and happiness for every team member.

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Simplicity: The New Competitive Advantage in a World of More, Better, Faster - Thryft
William D. Jensen

Simplicity: The New Competitive Advantage in a World of More, Better, Faster

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If you feel overwhelmed by the deluge of data and decisions in your daily professional life, "Simplicity: The New Competitive Advantage in a World of More, Better, Faster" might just be the beacon of clarity you need. Bill Jensen cuts through the noise with practical tools and strategies, making this book invaluable for those looking to enhance their decision-making prowess and streamline their work processes for better productivity and job satisfaction. It's for anyone who believes that being clear-headed and efficient isn't just an advantage, but a necessity in today's fast-paced world.

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What Color is Your Parachute? 2003 : A Practical Manual for Job-hunters and Career Changers - Thryft
Richard Nelson Bolles

What Color is Your Parachute? 2003 : A Practical Manual for Job-hunters and Career Changers

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This book is perfect for those who feel lost or directionless in their career. With practical advice and exercises, Bolles helps readers uncover their passions and find a job that aligns with them. Users will appreciate the step-by-step guidance and personalized approach to career planning.

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Online Recruiting and Selection: Innovations in Talent Acquisition - Talent Management Essentials - Thryft
John A. Weiner, Douglas H. Reynolds

Online Recruiting and Selection: Innovations in Talent Acquisition - Talent Management Essentials

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With the workforce landscape shifting dynamically, "Online Recruiting and Selection" could be an invaluable companion for you. It's perfect if you're looking to streamline your hiring process using web-based technologies. The authors, Reynolds and Weiner, have adeptly combined current trends, practical advice, and regulatory standards to guide you through creating efficient online talent acquisition systems. Whether you're a seasoned HR professional or new to the talent management field, this book will help you adapt to the evolving nature of recruitment.

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Your Leadership Story: Use Your Story to Energize, Inspire, and Motivate - Thryft
Tim Tobin

Your Leadership Story: Use Your Story to Energize, Inspire, and Motivate

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If you're feeling disconnected from your role as a leader, "Your Leadership Story" might just transform that. Tim Tobin taps into the compelling power of storytelling to help you understand and shape your own leadership narrative. It's not just theoretical; the book offers practical activities and probing questions that guide you to a deeper self-awareness, helping you to craft an authentic leadership role that truly resonates with your values and goals. Reading it feels like a workshop with personal gains—a clearer vision of your leadership impact.

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Motivate Like A CEO: Communicate Your Strategic Vision And Inspire People To Act! - Thryft
Suzanne Bates

Motivate Like A CEO: Communicate Your Strategic Vision And Inspire People To Act!

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This book is a great read for anyone who is in a leadership position or looking to get there. It breaks down the process of motivating and inspiring yourself first before others. The book provides useful advice on how to translate simple, effective concepts into brilliant execution. With real-world examples of leaders who transformed their organizations, readers will learn how to inspire people to embrace and share their vision, overcome tough situations, turn challenges into opportunities, and get their team engaged to track real results. The book is a valuable resource for creating a happier and more united team while significantly improving bottom-line results.

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What You Accept Is What You Teach : Setting Standards for Employee Accountability - Thryft
Michael Henry Cohen

What You Accept Is What You Teach : Setting Standards for Employee Accountability

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This book could be a good read for managers and team leaders looking to improve the performance of their employees. The author provides practical guidance on setting standards of performance, communicating effectively, and holding employees accountable for their actions. Readers will appreciate the emphasis on cultivating a culture of accountability and promoting improved performance.

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Organizational Transitions : Managing Complex Change - Thryft
Richard Beckhard

Organizational Transitions : Managing Complex Change

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This book is a must-read for managers and executives who are experiencing difficulty in implementing change in their organization. It provides actionable insights on how to increase productivity, creativity, and innovation while dealing with changes in the organization's environment. The author Richard Beckhard provides practical solutions and recommendations for executives and consultants, making it an essential guide for anyone involved in managing complex change.

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Customers.Com - How To Create A Profitable Business Strategy For The Internet And Beyond - Thryft
Ronni T. Marshak, Patricia B. Seybold

Customers.Com - How To Create A Profitable Business Strategy For The Internet And Beyond

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If you're intrigued by how top-tier companies have ingeniously harnessed the power of the internet to elevate their customer service and boost their profits, then Patricia Seybold's 'Customers.com' holds the key. It's a treasure trove of real-world examples, from Amazon to Hertz, illustrating the art of customer-centric online strategy. Whether you're a budding entrepreneur or a seasoned executive, this book could become your roadmap to mastering e-commerce and staying competitive in the digital age.

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Why Invest in Personal Development?

Personal development is after all an ongoing journey, and necessary for all of us! Here at Thryft, our collection spans relevant topics such as mindfulness, productivity and emotional intelligence. Learn from thought leaders, who can offer perspectives that empower you to achieve personal growth and fulfilment. Help yourself to our collection if you desire to improve yourself, one book at a time.