In one line
Bridging cultural divides for successful global business.
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This book is an essential guide for individuals seeking to develop intercultural competencies. The author draws on Delphi panels of experts to provide insights from different cultures, preparation for culturally diverse work teams, and tips for fostering and maintaining respectful and effective communication in a globalized business world.
In one line
Revolutionary approach to TQM for business readers.
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"United We Stand: The Unprecedented Story of the GM-UAW Quality Partnership" would be a great read for business professionals interested in learning about successful strategies for implementing Total Quality Management initiatives in a unionized workplace. This book is unique in that it offers a first-hand account of how labor and management joined forces to improve the quality of General Motors' products. Readers will gain insights into removing barriers to union-management communication and creating successful co-operative efforts between labor and big business. Overall, this book is highly recommended for those looking to expand their knowledge on TQM and turn-around strategies.