Juran on Quality by Design : The New Steps for Planning Quality into Goods and Services

Regular price RM92.22 MYR
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Quality planning made easy for business success.

Juran on Quality by Design offers a comprehensive approach to planning quality that is applicable to the three major sectors of the economy. This book provides a practical plan for companies to achieve their strategic, market-driven goals by following a structural approach to planning quality. J.M. Juran emphasizes the importance of setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations. It is an essential read for any business seeking to improve their quality planning and achieve success.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Juran on Quality by Design : The New Steps for Planning Quality into Goods and Services

Regular price RM92.22 MYR
Unit price
per
ISBN: 9780029166833
Estimated First-hand Retail Price: RM273.61 MYR
Authors: Joseph M. Juran
Publisher: Free Press
Date of Publication: 1992-05-04
Format: Hardcover
Related Collections: Business, Economics, Personal Development
Goodreads rating: 4.03
(rated by 30 readers)

Description

Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality.Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics.The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.
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Similar Reads

Quality planning made easy for business success.

Juran on Quality by Design offers a comprehensive approach to planning quality that is applicable to the three major sectors of the economy. This book provides a practical plan for companies to achieve their strategic, market-driven goals by following a structural approach to planning quality. J.M. Juran emphasizes the importance of setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations. It is an essential read for any business seeking to improve their quality planning and achieve success.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.