Free delivery on all orders above RM80 to Malaysia
Get 10% off all year round! Join Thryft Club

Your cart

Your cart is empty

Check out these collections!

Bestselling Fiction
Bestselling Nonfiction
Bestselling Books for Children
Vintage and Rare Books
Vinyl Records
Women's Clothing
Men's Clothing

Stay in touch and win free books

Keep up with our latest sales and events, and receive
recommendations direct to your inbox. We'll only send the good stuff, promise!

By completing this form, you are signing up to receive our emails and can unsubscribe at any time

Just Arrived

Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence

by J. Jeff Kober, Mark David Jones
RM43.00 MYR
Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence
Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence

Elevate culture and brand for excellence.

If you're striving to make a lasting impact within your organization, "Lead With Your Customer" could resonate with you. It educates on intertwining a strong internal culture with brand identity, potentially sparking a transformation towards a customer-centric ethos. A guide that emphasizes sustainable success through customer satisfaction could be just what you need to propel your business forward.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Just Arrived

Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence

by J. Jeff Kober, Mark David Jones
RM43.00 MYR
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

Save 10% On This Item as a Thryft Club Member

Join Thryft Club for S$30/year and enjoy 10% off everything, plus S$10 off your first order. Join now →

ISBN: 9781562867157
Authors: J. Jeff Kober, Mark David Jones
Publisher: Association for Talent Development
Date of Publication: 2010-06-16
Format: Hardcover
Related Collections: Personal Development, Sociology, Business
Related Topics: Leadership, Business, Personal Development, Psychology, Management, Communication
Goodreads rating: 4.0
(rated by 7 readers)

Description

The authors have created the World Class Excellence Model, a groundbreaking comprehensive operational model that enables organizations to achieve sustainable results by creating a culture of excellence for internal customers while building a brand with highly satisfied and loyal external customers.
 

Elevate culture and brand for excellence.

If you're striving to make a lasting impact within your organization, "Lead With Your Customer" could resonate with you. It educates on intertwining a strong internal culture with brand identity, potentially sparking a transformation towards a customer-centric ethos. A guide that emphasizes sustainable success through customer satisfaction could be just what you need to propel your business forward.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.