Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Strategies for tackling everyday challenging interactions.
Ever felt your patience tested by a co-worker, a neighbor, or just an unrelenting telemarketer? Brinkman and Kirschner offer a road map to not only cope but to thrive amidst such encounters. Their insights could change your challenging daily interactions into opportunities for growth and possibly, surprisingly enjoyable exchanges. It's like a handy toolkit for the art of communication, updated for our hyper-connected world.
Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst
- Unit price
- / per
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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Strategies for tackling everyday challenging interactions.
Ever felt your patience tested by a co-worker, a neighbor, or just an unrelenting telemarketer? Brinkman and Kirschner offer a road map to not only cope but to thrive amidst such encounters. Their insights could change your challenging daily interactions into opportunities for growth and possibly, surprisingly enjoyable exchanges. It's like a handy toolkit for the art of communication, updated for our hyper-connected world.