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Effective Internal Communication

by Lyn Smith, Pamela Mounter
Compare to estimated retail price: RM71.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Effective Internal Communication
Effective Internal Communication

Maximizing engagement through strategic internal communication.

If you've noticed a disconnect between your management and staff, or if you're struggling to convey important messages within your organization, "Effective Internal Communication" is an essential read. It breaks down the intricacies of keeping your team informed and motivated, using case studies that make the concepts really come to life. With its no-nonsense approach, clear examples, and forward-thinking insights, this book could be the key to transforming your workplace communication.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Effective Internal Communication

by Lyn Smith, Pamela Mounter
Compare to estimated retail price: RM71.00 MYR  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780749452650
Authors: Lyn Smith, Pamela Mounter
Publisher: Kogan Page
Date of Publication: 2008-07-29
Format: Paperback
Related Collections: Business
Related Topics: Communication, Leadership, Management
Goodreads rating: 3.61
(rated by 18 readers)

Description

Internal communication has previously been overlooked in standard approaches to public relations, both in theory and in practice. The second edition of Effective Internal Communication explores the ways in which attitude is fast changing as more and more organizations recognize that good communication with their workforce is vital for continued success and profitability. In a practical and jargon-free style, Effective Internal Communication looks at how internal communication is conducted across the different sectors and in organizations of differing sizes and complexity. Crammed with practical examples and useful advice, the book contains numerous topical case studies that serve to bring theory and often complex issues to life. This completely up-to-date second edition looks at a wide range of issues related to internal communication, including managing internal communication, internal communication across the sectors, the legal framework, the measurement of results, the effects of technology and managing change. The new edition also contains new chapters on communicating in a crisis, leadership by mid-level managers, and the future of internal communication.
 

Maximizing engagement through strategic internal communication.

If you've noticed a disconnect between your management and staff, or if you're struggling to convey important messages within your organization, "Effective Internal Communication" is an essential read. It breaks down the intricacies of keeping your team informed and motivated, using case studies that make the concepts really come to life. With its no-nonsense approach, clear examples, and forward-thinking insights, this book could be the key to transforming your workplace communication.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.