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Sale

What the Customer Wants You to Know: How Everybody Needs to Think Differently

by Ram Charan
RM43.50 MYR RM21.57 MYR 50% off
What the Customer Wants You to Know: How Everybody Needs to Think Differently - Thryft
What the Customer Wants You to Know: How Everybody Needs to Think Differently - Thryft

Unlocking the power of customer-centric thinking.

This book could be a good read for anyone who is tired of traditional selling methods and wants to thrive in today's competitive market. Ram Charan's insights on value creation selling provide a fresh perspective on how to build a successful business by understanding and meeting the needs of customers. Through practical examples and clear explanations, the author guides readers towards a mindset shift that can lead to long-lasting customer relationships and increased profitability. Get ready to revolutionize your approach to selling and unlock the power of customer-centric thinking!

Sale

What the Customer Wants You to Know: How Everybody Needs to Think Differently

by Ram Charan
RM43.50 MYR RM21.57 MYR 50% off
ISBN: 9780143065685
Authors: Ram Charan
Publisher: PENGUIN INDIA PORTFOLIO
Date of Publication: 2008-01-01
Format: Paperback
Related Collections: Business, Leadership, Personal Development
Related Topics: Self Help, Business, Management, Leadership, Personal Development
Goodreads rating: 3.72
(rated by 267 readers)

Description

What The Customer Wants You To Know: How Everybody Needs To Think Differently is a book written by Ram Charan and published by Penguin UK. In this book, Ram Charan brings his expertise and explains how the crisis of a broken selling system can be tackled. According to the author, today selling has become a war of prices. Conducting a business transaction is no longer fun according to the author since most customers feel cheated by their respective vendors. In this book, the author states that the easiest way to avoid the hassle is to understand the customer's point of view. He states that instead of feeling cheated, the consumer should look to the seller for assistance in today's cost-effective times. The author brings in a new aspect of selling, which he calls value creation selling. In a comprehensive and lucid manner, he states that this process will lead to finding a harmonious standing for both the buyer and the seller.The author, Ram Charan, is an experienced business consultant who is considered to be one of India's prime speakers and writers on the subject of business strategies. He graduated from Harvard Business School. He has won several accolades for his work. In 2010, the Economic Times named him Global Indian of the year.The paperback edition of What The Customer Wants You To Know : How Everybody Needs To Think Differently is available for purchase online with an ISBN-10 number of 0143065688 and an ISBN-13 number of 978-0143065685.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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Unlocking the power of customer-centric thinking.

This book could be a good read for anyone who is tired of traditional selling methods and wants to thrive in today's competitive market. Ram Charan's insights on value creation selling provide a fresh perspective on how to build a successful business by understanding and meeting the needs of customers. Through practical examples and clear explanations, the author guides readers towards a mindset shift that can lead to long-lasting customer relationships and increased profitability. Get ready to revolutionize your approach to selling and unlock the power of customer-centric thinking!