ISBN: 9780273776574
Authors:
Gill Hasson
Publisher: Pearson Education
Date of Publication: 2012-01-01
Format: Paperback
Goodreads rating: 3.44
(rated by 45 readers)
Description
Discover how to improve your emotional intelligence and succeed in all areas of your life. With this book, you will learn how - Be more aware of and have a better understanding of emotions - Have more control over your decisions, thoughts and actions - Positively handle disappointment, frustration, criticism and all the ups and downs of relationships at work and at home - Understand other people’s feelings and emotions, their thoughts and actions; what they mean and what they need - Build rapport easily with other people; be better at supporting, motivating and influencing them - Confidently manage and resolve conflicts and help others work together in harmony - Discover how developing your emotional intelligence can further your relationships with others, in the workplace and at home, in any situation, anywhere, at any time. The book includes clever tips and techniques, practical pointers and examples to help you achieve your professional and personal goals.
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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