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Assessing Business Excellence - A Guide To Self-Assessment

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Master your organization's effectiveness with self-assessment!

Recommendation: This book is a must-read for practitioners who want to enhance the effectiveness, efficiency, and responsiveness of their organizations through self-assessment. It provides a comprehensive exploration of various business excellence frameworks, including the renowned Malcolm Baldrige National Quality Award and the European Quality Award. The practical benefits of self-assessment are illustrated through real-life case examples, making it an invaluable resource for those striving for continuous improvement.

Sale

Assessing Business Excellence - A Guide To Self-Assessment

Regular price RM21.57 MYR RM14.26 MYR 34% off
Unit price
per
ISBN: 9780750639859
Date of Publication: 1998-04-15
Format: Paperback
Related Collections: Business, Management, Personal Development
Goodreads rating: 5.0
(rated by 1 readers)

Description

For all practitioners who seek to use total quality management to improve their organizations effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes Assessing Business Excellence where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.The Malcolm Baldrige National Quality Award and the European Quality Award are just two of the business excellence frameworks described in this book for exploring the link between organizational activities and improved organizational performance.Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.Introduces the major business excellence and total quality frameworksCompares the frameworks and identifies their strengths and limitationsIllustrates the practical benefits of self-assessment through case examples
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Master your organization's effectiveness with self-assessment!

Recommendation: This book is a must-read for practitioners who want to enhance the effectiveness, efficiency, and responsiveness of their organizations through self-assessment. It provides a comprehensive exploration of various business excellence frameworks, including the renowned Malcolm Baldrige National Quality Award and the European Quality Award. The practical benefits of self-assessment are illustrated through real-life case examples, making it an invaluable resource for those striving for continuous improvement.