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Sale

Becoming American Express: 150 Years of Reinvention and Customer Service

by Reed Massengill
RM40.57 MYR Now RM25.68 MYR Save 37%
Becoming American Express: 150 Years of Reinvention and Customer Service - Thryft
Becoming American Express: 150 Years of Reinvention and Customer Service - Thryft

American Express: evolving with perseverance and luck.

If you're intrigued by the intricacies of corporate evolution, "Becoming American Express" offers an enlightening journey. With engaging stories of the personalities behind the prestigious brand and a visual feast provided by historical photographs and advertisements, this book is a testament to innovative customer service and business adaptation over 150 compelling years. It's an ideal read for those interested in the melding of history, business, and the art of transformation.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Becoming American Express: 150 Years of Reinvention and Customer Service

by Reed Massengill
RM40.57 MYR Now RM25.68 MYR Save 37%
ISBN: 9780916103583
Authors: Reed Massengill
Publisher: American Express Company
Date of Publication: 1999-01-01
Format: Hardcover
Related Collections: History, Biographies & Memoirs, Business
Related Topics: Management, American History, Historical, Biography, Finance
Goodreads rating: 3.73
(rated by 15 readers)

Description

The story of American Express is a fascinating one, filled with interesting and sometimes quirkly characters who--through a combination of brains, perseverance and luck--shaped the company's development during the past century and a half. This oversized hardcover is richly illustrated with photographs and advertisements from the American Express Corporate Archives.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

 

Similar Reads

American Express: evolving with perseverance and luck.

If you're intrigued by the intricacies of corporate evolution, "Becoming American Express" offers an enlightening journey. With engaging stories of the personalities behind the prestigious brand and a visual feast provided by historical photographs and advertisements, this book is a testament to innovative customer service and business adaptation over 150 compelling years. It's an ideal read for those interested in the melding of history, business, and the art of transformation.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.