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Service Operations Management - Thryft
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Graham Clark, Robert Johnston  | Pearson

Service Operations Management

RM20.10 MYR from RM8.63 MYR Save up to 57%

Goodreads rating: 3.6

RM20.10 MYR from RM8.63 MYR Save up to 57%

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This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

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