New

Difficult Conversations: How to Discuss What Matters Most

Regular price RM32.93 MYR
Unit price
per

Navigate tough talks with poise and sincerity.

"Difficult Conversations" is a must-read because it goes beyond just giving advice—it digs deep into the anatomy of what makes conversations tough and offers a blueprint for handling them with grace. Whether it’s in your personal life or in the workplace, the knowledge distilled from years of research could transform your approach to challenging interactions. It's like having a personal coach for those moments that matter most, helping you to emerge more confident and with relationships intact.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
New

Difficult Conversations: How to Discuss What Matters Most

Regular price RM32.93 MYR
Unit price
per
ISBN: 9780140277821
Authors: Bruce Patton
Publisher: Penguin Books Ltd
Date of Publication: 2000-05-25
Format: Paperback
Related Collections: Business, Personal Development
Goodreads rating: 4.07
(rated by 18337 readers)

Description

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
Condition guide
Availability
 
(0 in cart)

Similar Reads

Navigate tough talks with poise and sincerity.

"Difficult Conversations" is a must-read because it goes beyond just giving advice—it digs deep into the anatomy of what makes conversations tough and offers a blueprint for handling them with grace. Whether it’s in your personal life or in the workplace, the knowledge distilled from years of research could transform your approach to challenging interactions. It's like having a personal coach for those moments that matter most, helping you to emerge more confident and with relationships intact.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.