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Delivering Happiness: A Path to Profits, Passion and Purpose

by Tony Hsieh
RM33.07 MYR
Delivering Happiness: A Path to Profits, Passion and Purpose
Delivering Happiness: A Path to Profits, Passion and Purpose

Corporate culture meets personal happiness philosophy.

"Delivering Happiness" may resonate with you if you're drawn to stories about innovative business practices with a human touch. Tony Hsieh's journey is not just about making profits, it's about fostering a workplace where joy and productivity reinforce each other. With his focus on authentic customer experiences and an employee-led culture, this book is a captivating blueprint for entrepreneurial spirits seeking to blend success with positivity. If you care about leadership, culture, and personal growth in a business context, this is a must-read.

  • Goodreads Choice Award Nominee for Nonfiction (2010)
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Delivering Happiness: A Path to Profits, Passion and Purpose

by Tony Hsieh
RM33.07 MYR
ISBN: 9780446585323
Authors: Tony Hsieh
Publisher: Business Plus
Date of Publication: 2010-09-01
Format: Paperback
Related Collections: Biographies & Memoirs, Business, Personal Development
Related Topics: Biography, Management, Self Help, Personal Development, Entrepreneurship, Leadership, Business, Personal Development, Leadership
Goodreads rating: 4.03
(rated by 75138 readers)

Description

In his first book, Tony Hsieh, the widely admired CEO of online shoe retailer Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand in hand. He starts with the 'Why' in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos 'Core Values' such as 'Deliver WOW through Service,' 'Create Fun and A Little Weirdness,' and 'Build a Positive Team and Family Spirit' and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as the philosophy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth to be their true form of marketing. He also explains why Zappos's main priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Hsieh explains how Zappos employees actually apply the Core Values to improving
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

 

Similar Reads

Corporate culture meets personal happiness philosophy.

"Delivering Happiness" may resonate with you if you're drawn to stories about innovative business practices with a human touch. Tony Hsieh's journey is not just about making profits, it's about fostering a workplace where joy and productivity reinforce each other. With his focus on authentic customer experiences and an employee-led culture, this book is a captivating blueprint for entrepreneurial spirits seeking to blend success with positivity. If you care about leadership, culture, and personal growth in a business context, this is a must-read.

  • Goodreads Choice Award Nominee for Nonfiction (2010)
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.