Results for "Patricia Keehley"

This book could be a good read for government officials looking to improve their organization's performance. It provides case studies, practical guidance, as well as checklists and sample forms to help readers implement the techniques described in the book. The most unique and distinctive feature of this book is that it adapts benchmarking methods to the unique needs of the public sector. Overall, this book can help readers identify the best practices and effectively implement them in their organizations to achieve performance breakthroughs.