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Sale

Service at Its Best : Waiter-Waitress Training

by Ronald Wilkinson, Edward E. Sanders, Paul Paz
RM77.80 MYR Now RM33.13 MYR Save 57%
Service at Its Best : Waiter-Waitress Training - Thryft
Service at Its Best : Waiter-Waitress Training - Thryft

Master the art of food service.

Service at Its Best is a must-read for anyone pursuing a career in the food service industry. The book is highly informative and covers everything from industry statistics to handling complaints. The step-by-step approach to server skills makes it easy to read and understand, and the practical knowledge gained from this book can be applied in real-life situations. This book equips readers with the necessary skills to excel in the competitive and dynamic world of food service.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Service at Its Best : Waiter-Waitress Training

by Ronald Wilkinson, Edward E. Sanders, Paul Paz
RM77.80 MYR Now RM33.13 MYR Save 57%
ISBN: 9780130926265
Estimated First-hand Retail Price: RM391.53 MYR
Authors: Ronald Wilkinson, Edward E. Sanders, Paul Paz
Publisher: Prentice Hall
Date of Publication: 2001-01-01
Format: Paperback
Related Collections: Business, Food & Drink, Personal Development
Related Topics: Technology, How To, Personal Development, Business, Management, Cooking, Productivity, Food and Drink
Goodreads rating: 4.0
(rated by 5 readers)

Description

Designed for results and accountability, this #1 competency-based training guide covers everything a waiter or waitress needs to know to be successful in the today's dynamic and competitive restaurant industry—all organized within self-contained chapters that flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills. Discusses the occupational advantages and disadvantages of the job, along with job qualifications and descriptions or advancement opportunities for servers. Explains basic table settings for breakfast, lunch and dinner, and includes 25 tips for proper table service, such as the correct procedures for loading and carrying trays and techniques of carrying multiple plates. Explains wine varietals, as well as other spirits, cocktails, and coffees, and presents step-by-step illustrations of correct serving procedures. Covers current technology applications and their benefits, including table service management, guest paging system, product management software, hand-held touch-system terminal, server paging system, two-way radio, restaurant web sites, and other software technology used in the business. Shares the successful experiences of ten servers from across the United States. Appendices offer a handy reference source for common menu terms, wine terminology, spirit brands and related cocktails, ales, lagers, and non-alcoholic beers. For restaurant food server training programs in the hospitality, travel and tourism industries; also a handy reference manual for specific service questions.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

 

Similar Reads

Master the art of food service.

Service at Its Best is a must-read for anyone pursuing a career in the food service industry. The book is highly informative and covers everything from industry statistics to handling complaints. The step-by-step approach to server skills makes it easy to read and understand, and the practical knowledge gained from this book can be applied in real-life situations. This book equips readers with the necessary skills to excel in the competitive and dynamic world of food service.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.