This book is a must-read for anyone looking to improve their negotiation skills. Its step-by-step approach makes it universally applicable, while also providing practical solutions to personal and professional disputes. Users would appreciate how this book teaches negotiating without anger or compromise.

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The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution.Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.

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